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Old 08-07-2009, 07:06 AM   #1
eldon2
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Default Answered: OH NOOOO!!

My Kinzville Academy is messed up. It has me as joining today and attending today. I've been on level 4 and I am down one or two levels. All messed up. Lots of KinzCash spent for NOTHING!! I have a lot of issues to write them about but I don't know what they'll do with that problem.
quellie is offline Female
Best Answer - Posted by Dixiecup
Out of curiousity? Did you use a new pet? If you went to the academy with a new pet instead of the same one that you have been attending class with that is the reason. If you haven't done your academy with your 'primary' pet, go back and do them, you will get full credit.
Otherwise go to the Customer Service tab at the Front Page, scroll down to Comments and suggestions, click on Our Question does not appear above and open the tab for 'Other.' Fill that out with your information and they will fix it. Here is the link
http://customerservice.webkinz.com/cs/us_en/csg.php
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Old 08-07-2009, 07:13 AM   #2
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Default Re: OH NOOOO!!

Out of curiousity? Did you use a new pet? If you went to the academy with a new pet instead of the same one that you have been attending class with that is the reason. If you haven't done your academy with your 'primary' pet, go back and do them, you will get full credit.
Otherwise go to the Customer Service tab at the Front Page, scroll down to Comments and suggestions, click on Our Question does not appear above and open the tab for 'Other.' Fill that out with your information and they will fix it. Here is the link
http://customerservice.webkinz.com/cs/us_en/csg.php
Dixiecup is offline Female
Old 08-07-2009, 07:19 AM   #3
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Default Re: OH NOOOO!!

Did you add all of your pets? (to the acdamy?)
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Old 08-07-2009, 07:28 AM   #4
eldon2
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Default Re: OH NOOOO!!

Thank you! I will check. (I know it's early in the a.m. for me.......)
I appreciate your answers!!!
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Old 08-07-2009, 07:34 AM   #5
eldon2
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Default Re: OH NOOOO!!

I just checked both accounts. Neither pet has a level 4 and I know for a fact that (grrrrr) the Intelligence was on a 4, and now it's a 3 with several to go. Likewise for the style and hair classes. Well, I guess it's good practice, but I sure wish I had the KC back after buying and buying and buying.
Thanks for your suggestions. I truly appreciate them.
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Old 08-07-2009, 07:35 AM   #6
eldon2
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Default Re: OH NOOOO!!

I'm definitely contacting Ganz.
quellie is offline Female
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