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Old 03-24-2010, 07:31 PM   #1
I miss you, Red
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Angry Unanswered: Oh no - tokens are missing!

Ok - I was 1 or 2 tokens away from getting the new exclusive items. Today I clicked on wish factory and saw that I have ONLY 1 token in the wish factory!

Has this happened to anyone else? should I even bother trying to call Ganz?? Will they believe me??

I am so bummed!:el1:
Lolith is offline Female
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Old 03-24-2010, 07:39 PM   #2
horan's bed
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Default Re: Oh no - tokens are missing!

Hmm. . . . . that's happened to me too before. I just logged back in and I had all 69 again. It's probably just a glitch.
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Old 03-24-2010, 07:41 PM   #3
I miss you, Red
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Default Re: Oh no - tokens are missing!

OH! I didn't think of that! Thanks for giving me hope StormyPanda! I will check again and report back!
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Old 03-24-2010, 07:43 PM   #4
horan's bed
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Default Re: Oh no - tokens are missing!

View Post Originally Posted by Lolith
OH! I didn't think of that! Thanks for giving me hope StormyPanda! I will check again and report back!
No problem! If that still doesn't work, I would suggest waiting a few more days. This often happens to my little sister's and my account, my account worked with the logging out. Her's didn't, so she waited about 1-3 days and then logged in again, and the tokens were back!
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Old 03-24-2010, 07:44 PM   #5
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Default Re: Oh no - tokens are missing!

Has happened to me before---was at 15. Then went to 2. :/

Didn't exactly report it to GANZ...
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Old 03-24-2010, 07:46 PM   #6
I miss you, Red
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Default Re: Oh no - tokens are missing!

NO such luck! I still have only 1...but I will try giving it a few days. I guess it is similar to when all the items in a room go missing. But that usually resolves for me with one log off. I'll shut the computer down after dumping my cache and be hopeful.

Stormypanda - 69 tokens! You are my idol!!!! I have adopted a few pets since the new exclusives were added and keep getting the same old stuff - blech.

Good to hear that it sometimes takes a few days to recover them though. I will not panic - yet!
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Old 03-24-2010, 07:50 PM   #7
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Default Re: Oh no - tokens are missing!

Oh no! That happened to me once also. It does ****, but they should come back. Otherwise, try calling Ganz. They might not believe you but its worth a try.
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Old 03-24-2010, 10:20 PM   #8
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Default Re: Oh no - tokens are missing!

I would try logging in and out for a couple days and I hope you get them back!
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Old 03-24-2010, 10:24 PM   #9
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Default Re: Oh no - tokens are missing!

hmm... I haven't experienced this before, but i would wait a few days. I hope you get them back!
stormypanda, wow! you have so many tokens!
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Old 03-24-2010, 10:28 PM   #10
~2 Days Til ~ Disney
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Default Re: Oh no - tokens are missing!

Good luck I sure hope those tokens show back up for you , If not I would call Ganz .
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