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Old 05-02-2009, 02:58 PM   #1
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Red face Unanswered: Oh no! not again...

OK, my pets have the HHH problems AGAIN! I don't know what to do, I've gotten it fixed before, but now they are down again Does anybody know what to do? The spa is 6000 kinzcash, and i only have 4000 (recent re-decorating) Please help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Old 05-02-2009, 02:59 PM   #2
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Default Re: Oh no! not again...

Contact Ganz. I don't know why they came back, but I would do whatever you can to get the stats up, until Monday when the phones open.
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Old 05-02-2009, 03:02 PM   #3
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Default Re: Oh no! not again...

I remember reading the last time this happened that rice was a good buy for the increase in HHH. The good thing is they can only get sick, so make sure all of your pets are in bed resting.
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Old 05-02-2009, 03:03 PM   #4
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Default Re: Oh no! not again...

Mine did the same thing! Glad its not just me!
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Old 05-02-2009, 03:05 PM   #5
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Default Re: Oh no! not again...

I would try logging out and logging back in. If that doesn't work log out and clear your cashe and then log back in. And if THAT doesn't work, definitely contact Ganz at 1-866-WEBKINZ or on the customer service page on the WW website. However, Ganz will not be able to do anything about your account (since they are gone on weekends). So you might have to wait for it to be fixed.

My suggestion is that if you do end up having to contact Ganz, don't feed your pets anything, or take them to the spa. That way Ganz will see the problem, and will give your pets your HHH back and you will not be out any money
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Old 05-02-2009, 03:29 PM   #6
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Default Re: Oh no! not again...

View Post Originally Posted by Geminicat21
Mine did the same thing! Glad its not just me!
I know! I think i should contact ganz, but i don't have an email, or their phone number

View Post Originally Posted by IzHannah
I would try logging out and logging back in. If that doesn't work log out and clear your cashe and then log back in. And if THAT doesn't work, definitely contact Ganz at 1-866-WEBKINZ or on the customer service page on the WW website. However, Ganz will not be able to do anything about your account (since they are gone on weekends). So you might have to wait for it to be fixed.

My suggestion is that if you do end up having to contact Ganz, don't feed your pets anything, or take them to the spa. That way Ganz will see the problem, and will give your pets your HHH back and you will not be out any money
I've logged in an out twice, but it still doesn't work Thanks for helping, i appreciate it

Anybody else? I need your help!!!!!!!!!!

Last edited by Nick 1; 05-02-2009 at 03:29 PM..
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Old 05-02-2009, 03:31 PM   #7
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Default Re: Oh no! not again...

Mine never went back up so I don't know what you should do.
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Old 05-02-2009, 03:45 PM   #8
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Default Re: Oh no! not again...

Oh ok .
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Old 05-02-2009, 04:01 PM   #9
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Default Re: Oh no! not again...

Here's what you do. First you do not panic and do not spend kc for nothing. Low HHH actually can be ignored. The important pet is your active pet (the one in the box in the lower left). To keep that one from getting sick, feed him its PSF, fish sticks or chicken nuggets or any food that you happen to have in your dock or that you win on the wheel, but it's not necessary to go up to 100%. Avoid junk foods which will make the other H go back down.

It doesn't matter about the other pets, leave them inactive for now.

Phone GANZ if you wish, at 1-866-932-5469 to see if they will help you. They may or may not.

It should not cost you more than 200 kc to bring your main active pet back to 100% by feeding it the foods I mentioned. Happiness and Health will go up with the hunger, usually they will reach 100% first. If necessary to bring the Happiness up, sit your pet in front of the TV for a while, Happiness will be back at 100% without spending a penny! Health: give them a bath, also free.

Once your main active pet is fine, you can go on to the next pet.
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Old 05-02-2009, 04:13 PM   #10
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Default Re: Oh no! not again...

Just leave the active pet and contact GANZ. If you leave the active pet, you won't spend all of your KinzCash trying to keep its Happiness, Health, and Hunger up. It will go back down because of the glitch. Contact GANZ on Monday. Their phone number is 1-866-WEBKINZ or 1-866-932-5469. While you wait for Monday to come, play games to earn money. You could try doing some free stuff while you wait. Like some of the special activities, or swimming, or the trampoline. Playing in the Arcade makes your pet happier when you get a new high score. If you have a garden, you could feed your pets the food, for the time being, or sell it in the Wshop to get KinzCash. If you haven't already done the Survey, do that. You go to the Newspaper, click Contact Us, and go to Comments and Suggestions. Click your answer to the Survey, and that gives you 50 KinzCash and 5 points for Happiness. Hope I helped!!
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