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Old 01-20-2008, 01:39 AM   #1
Webkinz :)
clairebear_x is an unknown quantity at this point

Default Unanswered: oh no, im a msising itemS victim!

i literally just spent 5,000kc on a new kitchen for my 27 webkinz and i went to get my raccoon to bring it into the kitchen to sit it down and all the counters were gone. INCLUDING THE RACCOON PSI (THE GARBAGE FRIDGE!) ughhhh i know this happens to a lot of people but what do i do?
clairebear_x is offline
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Old 01-20-2008, 02:34 AM   #2
ask away ;)
foreverandever720's Avatar
foreverandever720 will become famous soon enough

Default Re: oh no, im a msising itemS victim!

uh oh

i think everyone who had this problem has contacted Ganz in one way or another explaining their problem...

their email is: support@webkinz.com
their phone # is: 1-866-WEBKINZ
(I haven't called myself but I've read that you leave a message and they call you back within a few days)
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Old 01-20-2008, 02:36 AM   #3
I'll PM my Wkz ID...
Gift Guru
whzqzi's Avatar
whzqzi is just really nicewhzqzi is just really nice

Default Re: oh no, im a msising itemS victim!

Sometimes... if you log out and back in it might come back...

My dock stuff disappeared and then showed up again...

Good luck!!!!
whzqzi is offline
Old 01-20-2008, 10:27 AM   #4
jumpinjax23 is on a distinguished road

Default Re: oh no, im a msising itemS victim!

That is really frustrating, that happened to most of my brothers psi items and he never got them back, we werent really sure what happened but my only advice would be to change your password incase they got stolen...
jumpinjax23 is offline
Old 01-20-2008, 02:20 PM   #5
look at me! im
marebear96's Avatar
marebear96 is on a distinguished road

Default Re: oh no, im a msising itemS victim!

once that happened to me and when i logged back on they were all back
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Old 01-20-2008, 02:21 PM   #6
Your grandma is a
Gift Guru
gripperluverxxoo's Avatar
gripperluverxxoo has disabled reputation

Default Re: oh no, im a msising itemS victim!

Try logging in and out! If it doesn't work, try contacting GANZ. Good luck on getting your webkinz things back!
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Old 01-20-2008, 04:09 PM   #7
Webkinz :)
katnap1 is on a distinguished road

Default Re: oh no, im a msising itemS victim!

I have had this happen to me several times before. I logged out and waited a while and they were back when I logged in. Sometimes it took a day. I think that maybe the program gets confused with all the new additions and needs time to file it correctly. With the last pet I installed the new room was placed next to my bathroom and when I tried to get into the bathroom it got stuck on the loading page. That took a day to clear itself up.
If you still can't find your stuff after a day give Ganz a call
(foreverandever 720 listed the contact info)
Good luck!
katnap1 is offline

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