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Old 12-27-2008, 10:21 AM   #1
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Exclamation Unanswered: Oh my. Locked Out. Blue Box.

I just got donut seeds recently, and had immediately planted them.
Unfortunately, I received a 3-D Blue cube when I planted it.
I am now locked out of that room.
I have e-mailed the Webkinz techs, and should hear a response by Monday or Tuesday.
I need help, should I worry and fret, or is this a common problem that can be easily resolved?
ducklover is offline Female
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Old 12-27-2008, 10:24 AM   #2
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Default Re: Oh my. Locked Out. Blue Box.

This sometimes is common, don't panic though. Try to open the gift if that duplicates your donut plant then contact Ganz.
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Old 12-27-2008, 10:25 AM   #3
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Default Re: Oh my. Locked Out. Blue Box.

Aw, I'm sorry that happened to you!
This is a common problem with the donut seeds, collie seeds, and jellybean seeds. I wouldn't fret, the webkinz tech team should be able to help you out by fixing it or removing them from your garden
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Old 12-27-2008, 10:25 AM   #4
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Default Re: Oh my. Locked Out. Blue Box.

Very common problem and very quickly resolved. They just have to get in there with one of the 'tools' and tweak the programming so that it will respond properly. It has been an interface issue since introduction a while back. They even stopped distributing it among POTM Loot Bags because of this. Just hang tough and they will bring it back to your dock Other rooms and pets should still be accessible
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Old 12-27-2008, 10:29 AM   #5
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Default Re: Oh my. Locked Out. Blue Box.

dont worry, its very common with those seeds. Just wait until ganz solves it. Its just a garden, its not ALOT ur outside of, if it was ur whole house that would be a reason to be upset.
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Old 12-27-2008, 10:30 AM   #6
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Default Re: Oh my. Locked Out. Blue Box.

View Post Originally Posted by ducklover
I just got donut seeds recently, and had immediately planted them.
Unfortunately, I received a 3-D Blue cube when I planted it.
I am now locked out of that room.
I have e-mailed the Webkinz techs, and should hear a response by Monday or Tuesday.
I need help, should I worry and fret, or is this a common problem that can be easily resolved?
This has happened to me,it was gone within hours,i found a 3-D blue box in my dock and put it in my yard on webkinz and when i got home from school it was a wading pool(before the wading pool came out!)
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Old 12-27-2008, 10:36 AM   #7
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Default Re: Oh my. Locked Out. Blue Box.

thanks guys.
I was wondering, it is the weekend, and I just had emailed the techs,
will they respond soon, or must I wait until it is Monday or Tuesday for the issue to be resolved?
ducklover is offline Female
Old 12-27-2008, 10:37 AM   #8
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Default Re: Oh my. Locked Out. Blue Box.

View Post Originally Posted by ducklover
thanks guys.
I was wondering, it is the weekend, and I just had emailed the techs,
will they respond soon, or must I wait until it is Monday or Tuesday for the issue to be resolved?
I don't know..They probably will reply this weekend
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Old 12-27-2008, 10:45 AM   #9
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Default Re: Oh my. Locked Out. Blue Box.

thank you, I am glad I have WI members to tell me the facts.
Now, I am calm, and waiting. . .
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Old 12-27-2008, 02:27 PM   #10
ish I was a
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Default Re: Oh my. Locked Out. Blue Box.

That same exact thing happened to me. I had put donut seeds in my room and once I saw that blue box i could not get in there again. Anyway, before I logged in again I went to webkinz "Customer Support" section, from there i went to"I have something stuck" which took me to a fill out form explaining my problem. Within a day, my donut seeds were back in my dock. I hope this helps. I am sure you will get the seeds out.
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