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Old 02-06-2011, 10:02 AM   #1
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Default Unanswered: Oh COME ON!!!!

Really? Honestly Ganz? My Deluxe Estore points aren't showing up, and I'm pretty sure they owe me 6000 points! AHHHHHHHHH! Has this happened to anyone else? If so, how on earth do I fix it? I didn't get mine for January and now none for February. Come on! I really want that little animated heart hat, but now I can''t get it! Erg!
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Old 02-06-2011, 10:08 AM   #2
Lookie! I'm a
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doggoneit is a WI addict!
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Default Re: Oh COME ON!!!!

Try contacting Ganz in their customer sevice section.
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Old 02-06-2011, 10:14 AM   #3
Webkinz :)
 
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Default Re: Oh COME ON!!!!

*sniffle* I'll try as soon as my dad gets down here.
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Old 02-06-2011, 10:15 AM   #4
Lookie! I'm a
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doggoneit is a WI addict!
doggoneit is a WI addict!doggoneit is a WI addict!doggoneit is a WI addict!doggoneit is a WI addict!doggoneit is a WI addict!doggoneit is a WI addict!doggoneit is a WI addict!doggoneit is a WI addict!doggoneit is a WI addict!

Default Re: Oh COME ON!!!!

It's okay, I'm sure Ganz will fix it.
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Old 02-06-2011, 10:19 AM   #5
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Smile Re: Oh COME ON!!!!

Call Ganz eStore Support. You have to be over 18 y.o. Hope it's fixed soon.

1 888 818 8770

suzee

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Old 02-06-2011, 10:51 AM   #6
COWS4YOU
 
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Default Re: Oh COME ON!!!!

give them a call and they should be able to help you
Ganz Telephone: 1-866-WEBKINZ * 1-866-932-5469
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Old 02-07-2011, 10:38 AM   #7
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Default Re: Oh COME ON!!!!

Hi and Sorry! I would contact Ganz...there are sooo many glitches who knows whats going on.
Here is a link that will help with different ways to get a hold of them:
Contact Ganz - Webkinz Insider Wiki

Good Luck!!!
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