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Old 02-07-2008, 04:03 PM   #11
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Default Re: Objects Stuck In Room

Okay, first you should send the error report to ganz. This has happened to me, and they might call and fix it. It might take a while, because they are always so busy. Because you have tried everything that usually fixes it, I would first send the error report. Also, it might help if you send a comment/suggestion with:

1. Your phone number.
2. Your name.
3. Your account username and password.
4. And the item that is stuck.

If you feel this is not a smart idea with the security measures, I totally agree with you, but my friend tried it and they got back to her in an hour. I hope this helps, and remember, keep trying!

huzcat

---------- huzcat added 2 Minutes and 20 Seconds later ----------

Also, don't do it every day. It might annoy ganz, and they might not fix the problem (JK), they will always fix the problem, but don't send one every day. Send one, wait a while, and if it doesn't get fixed in 5 days, send another one. If it still doesn't get fixed, call them. You might want to get immediate attention.

Last edited by huzcat; 02-07-2008 at 04:03 PM.. Reason: Automerged Doublepost
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Old 02-07-2008, 04:53 PM   #12
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Default Re: Objects Stuck In Room

I agree with huzcat.

Just inform them once and if over a month goes by, remind them about it.

It will be put back in your dock after they fix it.

Also, do mention ALL items that are stuck and it's helpfull to tell them what room the items are stuck in.
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Old 02-07-2008, 05:32 PM   #13
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Default Re: Objects Stuck In Room

Just go to stuck item form on the main page of WW. They fix these things within a little while.
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Old 02-07-2008, 10:50 PM   #14
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Default Re: Objects Stuck In Room

I filled out the form about a month ago. I received an email today that it has been fixed. And it's fixed.
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Old 02-10-2008, 05:05 PM   #15
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Default Re: Objects Stuck In Room

View Post Originally Posted by kimmzy
Ugh, I hate the stuck items. I've found that smaller objects (like toys) that are placed along the edge tiles tend to get stuck. I recently added a bit of counter space in my playroom so I could put the plushies up there and they were along the edge. They are all stuck. Previously I had success removing the counter they are on and login/logout or even just switch rooms. I haven't ever filled out the stuck objects form- usually things get unstuck on there own. I had a pot of tulips stuck in the middle of the floor for a week and after redecorating the room yesterday it became unstuck.

My advice is keeping small items away from the edges of the room(the ones with visible walls don't seem to be a problem).

Maybe we should start generating a list of stuck items. I've never had an issue with a piece of furniture get stuck so maybe there is some kind of trend.
I tried to put a pedestal in the front corner. I was unable to place a trophy on top of it. I then moved the pedestal, then tried move it back into the corner. It would not go into that space. Maybe that is related to your issue?
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Old 02-10-2008, 06:16 PM   #16
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Default Re: Objects Stuck In Room

have you tried to restart your computer maybe its something with the site and your computer
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Old 02-10-2008, 06:40 PM   #17
brother92
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Default Re: Objects Stuck In Room

View Post Originally Posted by FunckyChicken
have you tried to restart your computer maybe its something with the site and your computer
It is working now. Thanks, FunckyChicken.
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Old 02-10-2008, 10:09 PM   #18
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Default Re: Objects Stuck In Room

I have a blender stuck in a room and a bounce and burst trophy that is stuck in the mdidle of the room. It was on a table and now it is up in the air. I also did not get anything inmy exztra gift box with my last adoption- it opened and was empty- time to email GANZ.
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Old 02-10-2008, 10:29 PM   #19
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Default Re: Objects Stuck In Room

I have several stuck objects in different rooms. I will try emailing Ganz to see if they fix it and report back on how long it took, etc. I actually moved an entire room today out of a room that has two plants and a table stuck in it - was frustrating me !!
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