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Old 02-12-2008, 03:00 PM   #1
Webkinz :)
lovebooks's Avatar
lovebooks is an unknown quantity at this point

Question Unanswered: Now what do I do?

I have several problems with my WK account for several days now.

a) although I am logged in, my kinz never change in hunger, happiness or health (I haven't fed them for almost a week and the status is still 100)

b) I had a trading card with four codes. One code revealed a game couch, and one revealed a game chair with a club sign. While i was rearranging my room, I put those two items in the dock and at that moment they disappeared and have never reappeared (NOBODY knows my password)

c) A couple of days ago I bought the rare item "science station one (or three? - I can't remember which is which) from Arte. The money is gone, Arte thanked me for shopping but the item never appeared in my dock.

d) I emailed support@webkinz.com several days ago, but they neither answered nor has anything changed.


Thanks for your help,
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Old 02-12-2008, 03:22 PM   #2
Webkinz :)
jonasloverx3's Avatar
jonasloverx3 is an unknown quantity at this point

Default Re: Now what do I do?

there are a lot of glitches going on in webkinz world right now, so give it time and if in about 5 days they havenbt emailed you back, you could probably email them again
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Old 02-12-2008, 04:04 PM   #3
Webkinz :)
Candyli's Avatar
Candyli is an unknown quantity at this point

Default Re: Now what do I do?

Well....about the whole food thing ... why is that a problem? i am also experiencing it and im loving it! less money spent ... lol... and for the arte thing.... well this happends to alot of ppl and ganz says you mst give them the item, the price , and what time/day it happend

hope this helps,

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Old 02-12-2008, 04:37 PM   #4
Recall5's Avatar
Recall5 is an unknown quantity at this point

Default Re: Now what do I do?

Have you tried using the "Get items from storage" button?

Webkinz automatically "stores" your items to keep your dock empty to make the application run faster. When it does this, it puts a "Get items from storage" button on screen to the right of your pet.

Worth a try to see if it brings anything back.
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Old 02-12-2008, 06:15 PM   #5
Gift Trainee
winnermom is on a distinguished road

Default Re: Now what do I do?

It happened to me too. I logged off, logged back in and got items from storage and there it was. Good luck getting your stuff!
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