Rare times in local KT. Place your mouse over times and items for time conversions and info.
Welcome to the Webkinz Insider Forum forums.
You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
I have mine...Which membership did you sign up for, and how long ago? If you signed up for a $2 monthly membership, then sadly you cannot receive a monthly gift box. Or, maybe, if you signed up for a 3 month, 6 month, or year membership, it expired? Maybe you have to renew it or something.
If you are on an auto renew program, sometimes it takes a day or two for the renewal to go through and then you will get your gift box. that happened to me a couple months ago. Hope that's what's going on for you! good luck!
First, please confirm that you do not have a $2 monthly membership. These accounts do not receive the gift, sadly.
Second, make sure your Deluxe is active and not expired. Also, if you just bought your Deluxe in the month of November, I am not sure that you receive your gift. When I did, I think I had to call GANZ, or I received my gift the day after.
Last but not least, if you made sure you checked over what I mentioned before, I would contact GANZ. By phone is much more convenient, because they barely ever answer their e-mail. Best of luck!
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.