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Old 04-14-2009, 03:30 PM   #1
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Default Unanswered: not receiving webkinz holiday gift baskets?

for the last past year i would say i have not received the hoilday gift baskets i tried contacting webkinz about the problem that didnt work, and yes i do log in when they say too. does this happen to anyone else? is there a direct email to webkinz where they could possibly help? since they can not reply to the one that is in the webkinz world. thanks
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Old 04-14-2009, 03:32 PM   #2
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Default Re: not receiving webkinz holiday gift baskets?

When did you join Webkinz?
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Old 04-14-2009, 03:34 PM   #3
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Default Re: not receiving webkinz holiday gift baskets?

i joined in april 2006 i did recive the baskets then and then one day i stopped getting them
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Old 04-14-2009, 03:37 PM   #4
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Default Re: not receiving webkinz holiday gift baskets?

hmm, thats weird that you just stopped getting them.

Im not sure whats going on.

Sorry
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Old 04-14-2009, 03:41 PM   #5
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Default Re: not receiving webkinz holiday gift baskets?

has this happend to anyone else before, im disapointed that i am missing out on the gifts they give
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Old 04-14-2009, 04:22 PM   #6
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Default Re: not receiving webkinz holiday gift baskets?

I have missed gifts for my own birthday and anniversary of my account, but I've never missed a holiday gift before. I have a US account and am on Pacific time, so I always log in right after midnight kinztime and get my gift then. You need to be more insistent with Ganz. It took a bit for me to get my birthday and account anniversary wish tokens.
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Old 04-14-2009, 04:31 PM   #7
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Default Re: not receiving webkinz holiday gift baskets?

That is really too bad that you have not been getting the gifts. It's always nice to get a little surprise for your webkinz.

I would try calling ganz - the number is in one of the stickies at the top of the forum - and leave a message, explaining exactly what is happening. Hopefully someone will be able to help you, and will be able to award you at least the Easter present. Hopefully you will be able to receive the gift baskets in the future
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Old 04-14-2009, 04:33 PM   #8
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Default Re: not receiving webkinz holiday gift baskets?

I'm sorry you're not receiving your gifts. Try calling this number: 1-866-932-5469. It will say you can't leave a message, but if you wait you'll be able to. They usually call back within a day or two. I hope they correct the problem for you. Good luck!
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