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Old 01-20-2008, 10:28 AM   #1
Gift Guru
jess_h_2's Avatar
jess_h_2 is an unknown quantity at this point

Default Unanswered: not getting PSIs???

Has anyone else had a problem with not getting their PSIs when they adopt a new pet? I haven't gotten my PSI for my St Bernard, Basset Hound, Poodle, Charcoal cat,yello lab and penguin!!! What do i do?!!
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Old 01-20-2008, 10:34 AM   #2
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Default Re: not getting PSIs???

I STILL don't have my PSI as well, and it's been, like what, three weeks? Ganz posted a message on the site that they are fixing the accounts, but it's going to take a while. I sent them a message at support@webkinz.com, and a few days later, it sent me with an email with a link that had a form so someone to call. Maybe if you send an email, they will send you a form as well.
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Old 01-20-2008, 10:42 AM   #3
Gift Guru
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Default Re: not getting PSIs???

thanks!! That helps big time!! That really stinks when you don't get the psi's. ugh.
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Old 01-20-2008, 10:53 AM   #4
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AmandaLynnGail will become famous soon enough

Default Re: not getting PSIs???

es my youngest daughters account was created on Christmas and is badly bug, and of course my husband lost the code for it so it will likely be broke forever. Im probably going to get a new Alley Cat and put it in the older daughters main account. I will use the broken account just to farm lol
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Old 01-20-2008, 01:22 PM   #5
Gift Guru
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ChocoLab is just really niceChocoLab is just really nice

Default Re: not getting PSIs???

It's a big glitch alot of people are dealing with...Ganz is working on broken accounts(such as mine). But alot of people are having problems which makes everything take awhile...
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Old 01-20-2008, 04:14 PM   #6
Gift Trainee
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hollistergirl23 is on a distinguished road

Default Re: not getting PSIs???

omg!! im sooo sorry!! thats such a bummer! Write or call ganz and tell them what happened i bet theyll send a bernerd psi right away!! hope that helps!!
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