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Old 11-15-2009, 09:32 AM   #1
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Default Unanswered: Not able to log on, stuck on logging on page

When trying to get on Webkinz, I can not get past the enter your user name and password page. Once you enter that it just keeps saying" logging on" but never connects. The same thing was happening to me last night.

I'm sorry, I meant that it says "loading" not "loggin on" but never loads and never connects.

Last edited by wishforit; 11-15-2009 at 09:32 AM..
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Old 11-15-2009, 09:36 AM   #2
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Default Re: Not able to log on, stuck on logging on page

I have this problem too. Even though I have cleared my cache (removing temporary files), it still happens. I have found that if I click "refresh" and re-login, it will let me log in. Sometimes, I have to click refresh more than once. But, eventually, it will get past "loading".
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Old 11-15-2009, 09:36 AM   #3
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Default Re: Not able to log on, stuck on logging on page

Try refreshing the page and then go to the bottom of the page where there is a small log in, sometimes that helps.
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Old 11-15-2009, 09:36 AM   #4
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Default Re: Not able to log on, stuck on logging on page

That kept happening to me last night. Just either close the window and try again, or hit F5 to refresh the password page and try again. I was able to log in successfully on my second or third tries. Good luck!
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