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Old 07-02-2008, 01:58 PM   #1
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Default Unanswered: Not able to get WI on Firefox--any suggestions

Just this morning I have been unable to get to the Webkinz Insider website on Mozilla Firefox. I had to switch to Internet Explorer and then I can get to . (I have never had this problem before).

For me, Firefox is working for other websites, just not . I get the following errors: "The connection was reset...The connection to the server was reset while the page was loading...." and then the page doesn't load. Or, I'll get a "400 Bad Request...nginx/0.6.31"

I prefer using on Firefox. Does anyone have any suggestions? (I have already tried the obvious like clearing my cache(temporary files) and cookies and rebooting my computer).

Is anyone able to get to using Firefox today? Or not? Or is is just me?

Any help would be greatly appreciated (even if you just say..."It is working for me on Firefox"). I am using a PC (not a Mac).

Thank you!
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Old 07-02-2008, 02:09 PM   #2
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Default Re: Not able to get WI on Firefox--any suggestions

Im useing a PC and it will not work with Firefox for me either! It keeps coming up with the same things for me as well!
LOL hope somebody can help us!
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Old 07-02-2008, 05:37 PM   #3
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Default Re: Not able to get WI on Firefox--any suggestions

What version of Firefox are you using? (To find the version, click on Help up at the top where it says File - Edit -View etc, and go to About Mozilla Firefox) I'm using 2.0.0.14 on a PC right now, and WI is coming up fine.
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Old 07-02-2008, 05:40 PM   #4
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Default Re: Not able to get WI on Firefox--any suggestions

Hmm, I am not sure, I am not firmiliar with firefox.

But I know that this morning justin changed the webserver software, so that may be the case maybe!!!
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Old 07-02-2008, 05:57 PM   #5
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Default Re: Not able to get WI on Firefox--any suggestions

View Post Originally Posted by GardenCat
What version of Firefox are you using? (To find the version, click on Help up at the top where it says File - Edit -View etc, and go to About Mozilla Firefox) I'm using 2.0.0.14 on a PC right now, and WI is coming up fine.
I have mine set to do automatic updates. I am using version 2.0.0.15 -- Maybe that's why? There must be something incompatible with the newer version of Firefox? Not sure?

Thanks for letting us know that yours is working on an older version. If mine doesn't work within the next few days, perhaps I can figure out how to go back to the older version (if it is possible without messing up all of my settings and bookmarks).

Thanks for the info.
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Old 07-02-2008, 05:59 PM   #6
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Default Re: Not able to get WI on Firefox--any suggestions

I have been able to get on using Firefox. I just did my updates today also. Good luck! I feel bad for you, I can not stand IE now.
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Old 07-02-2008, 06:00 PM   #7
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Default Re: Not able to get WI on Firefox--any suggestions

idk.I have FireFox, and it's working just fine for me...
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Old 07-02-2008, 06:16 PM   #8
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Default Re: Not able to get WI on Firefox--any suggestions

View Post Originally Posted by SnowCrystal
I have mine set to do automatic updates. I am using version 2.0.0.15 -- Maybe that's why? There must be something incompatible with the newer version of Firefox? Not sure?

Thanks for letting us know that yours is working on an older version. If mine doesn't work within the next few days, perhaps I can figure out how to go back to the older version (if it is possible without messing up all of my settings and bookmarks).

Thanks for the info.
Mine's set to automatic updates also; I just didn't let it restart Firefox today when the update came through. I restarted Firefox just now, verified that it updated to 2.0.0.15, and I'm still able to get into WI using Firefox (am posting from it now). Feel free to PM me for troubleshooting info if you're tech savvy.
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Old 07-02-2008, 06:24 PM   #9
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Default Re: Not able to get WI on Firefox--any suggestions

I tried to type in webkinzinsider but it took me to VPI!!!
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Old 07-02-2008, 06:27 PM   #10
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Default Re: Not able to get WI on Firefox--any suggestions

webkinzgirl- try typing in www. infront of webkinzinsider then it should work. Justin got new webserver softwear today, so it kinda messed itr up. He did fix it, but just try the www. again
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