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Old 01-17-2008, 01:36 PM   #11
isitnaptime
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Default Re: Not able to get logged in...anyone else?

Having trouble in So Cal -- can't get on to any of our 5 accounts. Floating W on the green screen just hangs there.
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Old 01-17-2008, 02:17 PM   #12
Webkinz :)
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Default Re: Not able to get logged in...anyone else?

I am also in Louisiana. I have no trouble getting on through Internet Explorer on the PC.

The laptop gives me either empty docks or a floating loading W.

I read some of the other threads stating that people were able to get in through aol or firefox but not internet explorer on the laptop.

I am downlodding a new version of firefox now to try.
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Old 01-17-2008, 02:42 PM   #13
Gifted
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Default Re: Not able to get logged in...anyone else?

View Post Originally Posted by keystone
I am also in Louisiana. I have no trouble getting on through Internet Explorer on the PC.

The laptop gives me either empty docks or a floating loading W.

I read some of the other threads stating that people were able to get in through aol or firefox but not internet explorer on the laptop.

I am downlodding a new version of firefox now to try.
I primarily use firefox but can't get on using either firefox or IE on either my pc or laptop and I'm on our local baton rouge cable company running a wireless network in my house. It's frustrating, I'm having withdrawals I think,,lol

I tried to call Ganz today and got transferred from rep to rep until I got connected to a voicemail box. grrrr
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Old 01-17-2008, 03:02 PM   #14
Webkinz :)
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Default Re: Not able to get logged in...anyone else?

This is just so weird!!!!!

Just downloaded new version of Firefox to try.

All I get through that is a loading W on all accounts.

Through Internet Explorer (IE), I get logged in, but empty docks.

Regular PC - no problems with IE.
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Old 01-17-2008, 03:24 PM   #15
Ratqueen
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Default Re: Not able to get logged in...anyone else?

Same thing for me. I'm in Ohio (cable connection through Earthlink) and have not been able to log in all day! Just getting the green screen with the floating W, but it doesn't go any further!

---------- Ratqueen added 0 Minutes and 44 Seconds later ----------

Oh, and using Firefox here.

Last edited by Ratqueen; 01-17-2008 at 03:24 PM.. Reason: Automerged Doublepost
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Old 01-17-2008, 04:02 PM   #16
Blue1678
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Default Re: Not able to get logged in...anyone else?

Same thing here, its frustrating!
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Old 01-17-2008, 04:09 PM   #17
Ratqueen
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Default Re: Not able to get logged in...anyone else?

As I'm still unable to log in, either with my cable or dial-up connections. However, my husband just tried logging in to his own account from work (same city we live in, Ohio, but different ISP) and it worked fine! So it seems it may be a very localized problem with perhaps certain ISPs or server connections, I don't know... I use Earthlink as my ISP, and Firefox, from home (also tried our local dial-up connection called Netwalk -- same problem).

What I do know is that it's very frustrating, and now I'm going to miss the hourlies too
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Old 01-17-2008, 04:12 PM   #18
Lil Kinz
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Default Re: Not able to get logged in...anyone else?

I've been trying to get logged in all day, and I can't get past the green W/loading page. I am in Ohio, on a laptop, and am using Firefox.

For some reason, I am able to access the exact same account through Internet Explorer. I've just been using that all day instead.

So bizarre!
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Old 01-17-2008, 04:20 PM   #19
Mamakinz
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Default Re: Not able to get logged in...anyone else?

I am on a laptop and having the same issue - constantly in the "W" loading screen!
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Old 01-17-2008, 04:20 PM   #20
Ratqueen
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Default Re: Not able to get logged in...anyone else?

View Post Originally Posted by Nilemara
in Ohio, on a laptop, and am using Firefox.

For some reason, I am able to access the exact same account through Internet Explorer. I've just been using that all day instead.

So bizarre!
Wow... After reading your post, I decide to try with IE too and IT WORKED!!! This is the strangest thing I've ever seen! I hate it when I don't understand why something works or doesn't on the computer -- usually do, so it's bugging me

Thanks for the tip though!
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