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Old 02-26-2012, 09:03 AM   #1
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Default Answered: No Webkinz World for us today????



We cannot get WW to work for us today at all!!!! We have Windows XP, Adobe Flash 11,
we clear our cache before and after each account and reboot if necessary.

Yesterday we did had to do everything through IE but of course the Sally Cat video froze after the questions.

This morning (after the computer had been shut down all night) I tired logging in to WW to no avail. This was using IE, FF and Chrome going through the regular log in area and the Customer Service area. I keep getting the same error message:

"A scrip in this movie is causing Adobe Flash Player to run slowly. If it continues to run your computer may become unresponsive. Do you want to abort the script? Yes or No"

This has happened many times on other days before but not as bad as today. Am I right in blaming all those moving ads (Lorax, the WKN ads with the shadow animals....

Of course if this is a Ganz problem being Sunday there is no one to phone for help.

Anyone have a work around solution????? Might have to put another pot of coffee on and just sit at the computer all day!
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Best Answer - Posted by marnabear
I am sorry you are having such problems. It sounds as though you have the latest flash player, but do you have the most recent firefox and do you have the most recent flash player on it? Firefox has it's own version of flash so you might have the one for IE and not for FF. I see from your question that you have already tried other browsers which is what everyone else is suggesting.

Do you have a lot of pets on your account? If you have more than 100 your account will take longer to load.

Another thing you can do is install Ad Blocker on FF so that you won't see the videos and ads. This also means you won't see any prizes you won on WKN but maybe you are ready to just live with that. But if you do that you won't be able to do the Lorax quest. Also use the direct login ink

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Old 02-26-2012, 10:10 AM   #2
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Default Re: No Webkinz World for us today????

Maybe if you updated ther Adobe flash player or see if there can be a new update? I'm not very good with stuff like that...
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Old 02-26-2012, 10:13 AM   #3
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Default Re: No Webkinz World for us today????

Yeah update your adobe flash player and also be sure to use other browsers like Internet Explorer and Mozilla Firefox.
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Old 02-26-2012, 11:41 AM   #4
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Default Re: No Webkinz World for us today????

When I have difficulty with one web browser, I switch to another. If you haven't tried Firefox, it would be a good idea to download it and give it a try. It is the recommended web browser for Webkinz World. I hope you get it to work soon!
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Old 02-26-2012, 12:44 PM   #5
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Default Re: No Webkinz World for us today????

I am sorry you are having such problems. It sounds as though you have the latest flash player, but do you have the most recent firefox and do you have the most recent flash player on it? Firefox has it's own version of flash so you might have the one for IE and not for FF. I see from your question that you have already tried other browsers which is what everyone else is suggesting.

Do you have a lot of pets on your account? If you have more than 100 your account will take longer to load.

Another thing you can do is install Ad Blocker on FF so that you won't see the videos and ads. This also means you won't see any prizes you won on WKN but maybe you are ready to just live with that. But if you do that you won't be able to do the Lorax quest. Also use the direct login ink

Webkinz World - Come In and Play

Last edited by marnabear; 02-26-2012 at 12:46 PM..
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