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Old 11-14-2010, 05:00 PM   #1
Diabetes Awareness
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LisaLou's Avatar
LisaLou is on a distinguished road

Default Answered: No Superbed!

I'm so disappointed...I logged on a new pet - it would have been the 45th pet on this account, so I should have gotten an exclusive bed...right? Anyway... I didn't. I don't understand why. I counted my pets under the My Pets section - 45. But on the My Page section it only says I have 44...! Is Ganz miscounting? I want my superbed!
LisaLou is offline Female
Best Answer - Posted by Lambchop77
Do you have any Hamsters? They will NOT count towards getting a super bed! My family just went through this recently. Sure enough on the NEXT pet after that, we got our bed!
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Old 11-15-2010, 02:29 AM   #2
ishing ....
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Default Re: No Superbed!

Are you sure you have 45 pets and you didn't miscount?

Because if you're sure and the My Page "More About Me" count says you only have 44, this definitely sounds like you should call Ganz and have them check this out. (Their tel # is 1-866-932-5469)
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Old 11-15-2010, 03:25 AM   #3
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sofunweilin is an unknown quantity at this point

Default Re: No Superbed!

Also, check that in Me and My Pets, that there isn't a glitch that repeats one of your pets twice. I've heard that it happens occasionally. And if that doesn't work, call the number that Ranger1985 gave you.
sofunweilin is offline Female
Old 11-15-2010, 05:48 AM   #4
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Default Re: No Superbed!

Do you have any Hamsters? They will NOT count towards getting a super bed! My family just went through this recently. Sure enough on the NEXT pet after that, we got our bed!
Lambchop77 is offline Female
Old 11-15-2010, 08:47 AM   #5
Diabetes Awareness
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LisaLou is on a distinguished road

Default Re: No Superbed!

View Post Originally Posted by Lambchop77
Do you have any Hamsters? They will NOT count towards getting a super bed! My family just went through this recently. Sure enough on the NEXT pet after that, we got our bed!
YES! That's it! I have a hamster! I didn't realize they didn't count them... I wonder why. Hmmm... Anyway, I did log in another pet and got my bed - I'm a happy Webkinz Addict again! Yeah me! Thank you everyone for your help and support!
LisaLou is offline Female
Old 11-15-2010, 02:03 PM   #6
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Default Re: No Superbed!

View Post Originally Posted by LisaLou
I'm so disappointed...I logged on a new pet - it would have been the 45th pet on this account, so I should have gotten an exclusive bed...right? Anyway... I didn't. I don't understand why. I counted my pets under the My Pets section - 45. But on the My Page section it only says I have 44...! Is Ganz miscounting? I want my superbed!
Do you have a maz'in hamster? They don't count toward your pet total even though they are on your pet pages.
Hope this helps!
4000kitties is offline Female
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