Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 03-23-2008, 10:10 AM   #1
sara9894
Webkinz :)
 
sara9894's Avatar
sara9894 will become famous soon enough

Default Unanswered: No Spring Basket?!?

My daughter logged in this morning and had the pop-up saying she had a Spring Basket...then it all locked up, and the "please wait" issues started. So she logged off, and then I logged in (with no problems at all), but I didn't get the pop-up. I tried logging off and back on, but still nothing. Has this happened to anyone else?

---------- sara9894 added 0 Minutes and 38 Seconds later ----------

Guess I should have noted that when I signed in, I signed into my own account.

Last edited by sara9894; 03-23-2008 at 10:10 AM.. Reason: Automerged Doublepost
sara9894 is offline Female
Sponsored Links
Old 03-23-2008, 10:12 AM   #2
Gifted
 
rileybulldog26's Avatar
rileybulldog26 is just really nicerileybulldog26 is just really nice

Default Re: No Spring Basket?!?

Did you get it fixed? I would contact ganz asap if not!
rileybulldog26 is offline Female
Old 03-23-2008, 10:15 AM   #3
sara9894
Webkinz :)
 
sara9894's Avatar
sara9894 will become famous soon enough

Default Re: No Spring Basket?!?

View Post Originally Posted by rileybulldog26
Did you get it fixed? I would contact ganz asap if not!
No, I tried logging in and out a few times, but nothing happened. Given the holiday and all the family we need to visit, I'm not going to have time to deal with it today (figures). Can't say this is a great first impression.
sara9894 is offline Female
Old 03-23-2008, 10:25 AM   #4
ebkinz Addict!
Gift Guru
 
kayembee's Avatar
kayembee is a genius through and through
kayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and throughkayembee is a genius through and through

Donation Award 
Default Re: No Spring Basket?!?

With the high traffic today, you probably won't be the only one with problems. I would send an email off to Ganz right away support@webkinz.com just to get it logged. Calling first thing tomorrow would be your next step. I have heard that if you call the Webkinz number you can just press "0" to get to a live person or voice mail without having the 4 digit customer service code. Other people have had more success calling Ganz direct.

Webkinz -866-932-5469 / Ganz 800-724-5902

I am sure they will straighten out for you. Good Luck and Happy Easter!

Last edited by kayembee; 03-23-2008 at 10:26 AM.. Reason: edit
kayembee is offline Female
Old 03-23-2008, 10:28 AM   #5
Lil Kinz
browndog'smom is an unknown quantity at this point

Default Re: No Spring Basket?!?

I have the same problem on my account. At first it would not let me back in, but finally did after I logged in to my son's account and got his gift. I also got gift off of our asian account.
logged in & out many times STILL no gift on mine. so tired of glitches
browndog'smom is offline
Old 03-23-2008, 11:05 AM   #6
Wacky Holidays!
Webkinz :)
 
SnowCrystal's Avatar
SnowCrystal is stuck on replay
SnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replaySnowCrystal is stuck on replay

Default Re: No Spring Basket?!?

Is your basket in your dock, but just not showing? I know I got my basket in the wee hours of the morning, and now it is not showing in my dock (without getting my items from storage); and every time I try to get my items from storage to load my dock, I get automatically logged out. But, I know my basket is in my dock somewhere because I saw it there earlier.
SnowCrystal is offline Female
Old 03-23-2008, 11:06 AM   #7
JUSTIN BIEBER ♥
Gift Trainee
 
Clarebeare's Avatar
Clarebeare will become famous soon enough

Default Re: No Spring Basket?!?

i hate glitches!!!!!!
Clarebeare is offline
Old 03-24-2008, 08:25 AM   #8
sara9894
Webkinz :)
 
sara9894's Avatar
sara9894 will become famous soon enough

Default Re: No Spring Basket?!?

View Post Originally Posted by SnowCrystal
Is your basket in your dock, but just not showing? I know I got my basket in the wee hours of the morning, and now it is not showing in my dock (without getting my items from storage); and every time I try to get my items from storage to load my dock, I get automatically logged out. But, I know my basket is in my dock somewhere because I saw it there earlier.
I just created the account last night, so the only items in my dock are the guidebook and the mac/cheese from the Kinzcare today. The Spring Basket is definitely NOT there at all; I moved my mouse over all the blank boxes, and there's nothing there.

---------- sara9894 added 1 Minutes and 14 Seconds later ----------

View Post Originally Posted by kayembee
With the high traffic today, you probably won't be the only one with problems. I would send an email off to Ganz right away support@webkinz.com just to get it logged. Calling first thing tomorrow would be your next step. I have heard that if you call the Webkinz number you can just press "0" to get to a live person or voice mail without having the 4 digit customer service code. Other people have had more success calling Ganz direct.

Webkinz -866-932-5469 / Ganz 800-724-5902

I am sure they will straighten out for you. Good Luck and Happy Easter!
I sent an email, so I'll see what comes of that. If I don't get a good enough reply, I'm calling. At least my daughter was finally able to get into her account and not get logged off, so she has her basket items.

---------- sara9894 added 809 Minutes and 25 Seconds later ----------

My husband asked me an interesting question. With regards to my missing Spring Basket (still haven't gotten it!), could it possibly be because I'm an adult? When I registered, I put in my proper birthday (I'm 31). My daughter (age received her basket yesterday, but I didn't, and my husband thought maybe it was because I wasn't a kid. I think that's completely ridiculous, but the little voice in my head is nagging that it might be possible.

So my question is: when you registered your own account, did you put in your correct birthday or fudge the year a bit?

I'm still stumped as to why I didn't get the Spring Basket; my daughter's theory is it's because I was "new" since I had just registered this past Saturday.

Last edited by sara9894; 03-24-2008 at 08:25 AM.. Reason: Automerged Doublepost
sara9894 is offline Female
Old 03-24-2008, 08:41 AM   #9
gramma2az
Webkinz :)
 
Gramma2AZ's Avatar
Gramma2AZ is on a distinguished road

Default Re: No Spring Basket?!?

I have thought before that there might be age discrimination, mainly because I was getting bad prizes and such, but I finally have gotten good stuff too. My grandkids seem to always get the good stuff, so I was a bit paranoid.

I am 51 and I did receive the Easter Basket. I tend to go on really early in the mornings, between 5:30 and 6:00 am, to beat the traffic. There seems to be less glitches when traffic is low. My real birthday is entered.
Gramma2AZ is offline
Old 03-24-2008, 10:53 AM   #10
Webkinz :)
 
China's Avatar
China is headed for the top!China is headed for the top!China is headed for the top!China is headed for the top!China is headed for the top!China is headed for the top!China is headed for the top!China is headed for the top!China is headed for the top!China is headed for the top!China is headed for the top!China is headed for the top!

Default Re: No Spring Basket?!?

I am 27 and I got my Easter Basket. I know there have been lots of problems with the website, so maybe you just got mixed up in it. . I hope you get your's soon.
China is offline Female
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 03:30 PM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts