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Old 06-28-2008, 12:34 PM   #1
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Default Unanswered: No special summer gift when logging in today

Did anyone else not receive their special gift today. It said I would get the gift but on two accounts there is no Summer place mats! Did this happen to anyone else? Logged on and off several times and it didn't help! Someone please help. Thanks
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Old 06-28-2008, 12:49 PM   #2
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Default Re: No special summer gift when logging in today

I had to look real good in my dock and I found them in items right at the end. I hope this helps
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Old 06-28-2008, 12:52 PM   #3
 
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Default Re: No special summer gift when logging in today

Make sure you get your items for storage, did you receive a notice when you logged in about the gift?

If not I would contact GANZ:
Telephone: 1-866-WEBKINZ * 1-866-932-5469

Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.

eMail: support@webkinz.com
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Old 06-29-2008, 07:23 AM   #4
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Default Re: No special summer gift when logging in today

Thanks so much for your help! My items appeared in my dock later in the evening! I can always count on the WI members for help and answers!
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