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Old 06-03-2010, 04:17 PM   #11
The GTS Works!
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Default Re: No Special Prize awarded in Deluxe Membership

If you already had the prize, you will not receive another one, even upon renewal. This is clearly stated on the Deluxe Membership page, scroll down to the bottom and see this:
* One time award, upon purchase of membership.

So, if you already had it, calling Ganz is not going to get you another one, sorry.
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Old 06-03-2010, 05:51 PM   #12
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Default Re: No Special Prize awarded in Deluxe Membership

Hmm, very odd! I would call the eStore sincce that is where you purchased the membership at 1-888-818-8770, there might be either something wrong or something that is on your account. Good luck!

~Ballet
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Old 06-03-2010, 06:39 PM   #13
ishes she was a
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Default Re: No Special Prize awarded in Deluxe Membership

View Post Originally Posted by MamaDragon3
If you already had the prize, you will not receive another one, even upon renewal. This is clearly stated on the Deluxe Membership page, scroll down to the bottom and see this:
* One time award, upon purchase of membership.

So, if you already had it, calling Ganz is not going to get you another one, sorry.
That just applies to the gold hat. Each year you do get the current Big Prize. This year its the Mine Cart Ride. Its cute. You should check at the end of your furniture, it just shows up there. No Box. If you don't see it definately call the estore and they will fix it for you.
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Old 06-03-2010, 07:44 PM   #14
marnabear
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Default Re: No Special Prize awarded in Deluxe Membership

You should definitely get it if you bought a year's membership. I don't think there really was a renewal for the memberships bought last yeat so what you really did was buy a new membership. I bought new family memberships in April and all my accounts got the hat, even those that had had it before.
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Old 06-03-2010, 08:11 PM   #15
The GTS Works!
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Default Re: No Special Prize awarded in Deluxe Membership

It does NOT just apply to the hat. Here's the screen cap:
Click the image to open in full size.

Notice the single asterisk by the Exclusive Super Deluxe Item which corresponds to the "One time award, upon purchase of membership."

You only get the exclusive item once.


Just adding that yes, each year you should get the big prize, and yes, this year's is the Mining Cart Ride. What I am saying is that I've known people to try to renew early in order to get a second ride. That does not work. My point is that you only get one prize per year, so you would only get one Mining Cart Ride total.

Hope that makes sense.
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Last edited by MamaDragon3; 06-03-2010 at 08:11 PM..
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Old 06-03-2010, 08:55 PM   #16
Wacky Holidays!
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Default Re: No Special Prize awarded in Deluxe Membership

I believe it is a one time award per membership. If I purchase 3 Annual Memberships, then I should get 3 Exclusive Super Deluxe items, whether I put the memberships all on 1 account or 3 different accounts.
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Old 06-03-2010, 09:20 PM   #17
One odd
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Default Re: No Special Prize awarded in Deluxe Membership

I purchase deluxe memberships for my DD all the time and from what i know if you already have this year's prize you won't get another. Otherwise, call Ganz at 1-800-WEBKINZ.
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