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Old 06-26-2010, 10:38 PM   #1
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Default Unanswered: No Retirement Cupcake

I am starting to get very fed up and frustrated with Ganz, I just logged into my accounts to receive my free Retirement Cupcakes, to no avail. I did not receive a pop-up and double, triple checked my dock. Early this morning I logged into one of my accounts and received my cupcake but did not log into my other accounts. I have emptied my cache and tried many a times logging out and in. Was there a time deadline to receive your cupcake by? It is not yet 11:59 KT so shouldn't I still have been able to receive my cupcakes? Should I try having my mom call Ganz on Monday when they reopen for the week? One account that has not yet received their cupcake is my little cousin's account, he will be very frustrated and upset when he finds out. He lost his computer privelages when he misbehaved at church so he was counting on me to receive it for him.

Has anyone else had this problem? Has anyone else not been able to receive their Retirement Cupcake yet?

Last edited by HORCRACES; 06-26-2010 at 10:43 PM..
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Old 06-26-2010, 11:47 PM   #2
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Default Re: No Retirement Cupcake

Do you have an otter registered on all those accounts? I think you only get the cupcake if you have an otter- I could be wrong-
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Old 06-26-2010, 11:56 PM   #3
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Default Re: No Retirement Cupcake

I don't have an otter on any account and got cupcakes on all our family accounts
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Old 06-27-2010, 12:06 AM   #4
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Default Re: No Retirement Cupcake

You definitely don't have to have an Otter. I have 12 accounts (only one has an otter) and got it on all of them starting yesterday with my Asian.

I think a call is probably in order to try and have the cupcake awarded. They should be able to tell that you logged on Saturday to get it, and will see that you didn't. Good Luck.
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