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Old 01-05-2008, 04:04 PM   #1
t2b123
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Default Unanswered: no potm loot bag

i got my little kinz golden retriever and when i adoptedit i didn't get my loot bag what should i do????

---------- t2b123 added 3 Minutes and 15 Seconds later ----------

never mind i had to go on that pet and go to my room

Last edited by t2b123; 01-05-2008 at 04:04 PM.. Reason: Automerged Doublepost
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Old 01-05-2008, 04:08 PM   #2
Ratqueen
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Default Re: no potm loot bag

Did you adopt it between Thursday evening and now? If so, that's probably because of all the problems on the site since Ganz's last site maintenance. A lot of people have been reporting miscellaneous problems with registrating pets, among other things.

You should probably contact Ganz at support@webkinz.com, but there's no telling whether they will give you what's owned to you or not... Apparently, they thing "minor glitches" with their site causing us to lose items or cash doesn't warrant restitution to us.

Good luck.
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Old 01-05-2008, 05:28 PM   #3
horsychick
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Default Re: no potm loot bag

Contact ganz IMMEDIATELY!
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Old 01-05-2008, 05:59 PM   #4
popcorn88888
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Default Re: no potm loot bag

contact ganz support@webkinz.com
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