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Old 12-25-2007, 09:28 PM   #1
katiew242
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Question Unanswered: no pet of the month bag

My sister added her chihuahua to her account, sarah2124, but it appeared with no loot bag?? We tried contacting Ganz but they told us just to go to the FAQ page. That was where we started! We need help or at least someone in contact with Ganz.:chi:
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Old 12-25-2007, 09:45 PM   #2
katiew242
Webkinz :)
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Default Re: no pet of the month bag

No, it was not a Lil' kinz it was a regular webkinz.
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Old 12-25-2007, 09:50 PM   #3
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Default Re: no pet of the month bag

My DD won 2 pets from trading cards & we can't even adopt them. The security letters aren't showing up.
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Old 12-26-2007, 09:38 AM   #4
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Default Re: no pet of the month bag

That's awkward.....did you e-mail ganz?
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Old 12-26-2007, 11:29 AM   #5
dara435
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Default Re: no pet of the month bag

I would try to contact Ganz, but if it isn't, maybe get their fax number or something, but it is a busy time in Webkinz, with a lot of traffic, so maybe wait until tomorrow, or before the new year.
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Old 12-28-2007, 11:17 AM   #6
allykat1234
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Default Re: no pet of the month bag

this is so stupid
Old 12-28-2007, 12:43 PM   #7
PM me for it
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Default Re: no pet of the month bag

im srry to hear about that! a lot of ppl buy the POTM so they can get the loot bag and special activities! however, i know a lot of stores were false advertising! they put out the lil kinz chihuahua and had a sign that said it was the POTM!! try calling them to converse w/ them head on.
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Old 12-28-2007, 06:00 PM   #8
Zerty
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Default Re: no pet of the month bag

There's a number you can call for support. I'm not sure where to find it, though...
Old 12-28-2007, 06:02 PM   #9
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c_bunny89 is an unknown quantity at this point

Default Re: no pet of the month bag

View Post Originally Posted by myownkatiebug
My DD won 2 pets from trading cards & we can't even adopt them. The security letters aren't showing up.
You cant adopt pets from trading cards just fyi
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Old 12-29-2007, 12:34 AM   #10
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Default Re: no pet of the month bag

I suggest calling them becuz emails have already prepared replies
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