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Old 11-29-2010, 10:02 PM   #1
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Default Unanswered: No Log In!!

Is anyone else having trouble getting into Webkinz? I have tried from the log-in page, WKN Newz, customer serice, parent area... you get the idea. The screen for your name and password will not load. I just wondered if their servers are down? Is anyone else having these issues?
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Old 11-30-2010, 02:54 AM   #2
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Default Re: No Log In!!

Hi, I have had this problem also the past couple of days your not alone .
About a year ago I read that they said that so many people were trying to login at the same time it was hard for them () to keep up. I would have thought the issues would have been fixed by now??
When this happens I just wait about 10~15 minutes and try again. That usually does the trick.
I hope this helps... Good Luck!!!
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Old 11-30-2010, 07:55 AM   #3
dogwmn
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Default Re: No Log In!!

I have had 'please wait' log in issues for over a year now. I would love my log in issues to be fixed.
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Old 11-30-2010, 09:32 AM   #4
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Default Re: No Log In!!

Good morning!

Although I was not having any issues at the time, I think I might know a few things that could do the trick. First off, have you tried Clearing your Cache? Here is some helpful info from our very own Wiki area on how to do that process: How to clear your Cache and Cookies - Webkinz Insider Wiki

Next, I know using the browser Mozilla Firefox helps fix many issues with Kinzpost and such so it may help here also.

You could just wait it out, and hope that the loading issues will disappear once the rush of Webkinz users logging in goes down, or you could contact Ganz if you wish using this info: Contact Ganz - Webkinz Insider Wiki

Good luck!
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