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Old 04-24-2011, 03:10 PM   #1
Webkinz :)
 
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Default Answered: no kinzpost gift?

ok so i was opening a kinzpost gift my friend sent me and webkinz world logged me out, next i checked my dock and i found my gift! here is the pic i took:
Attachment 227078
but when i tried to open it in my room it didnt work! any suggestions?

Last edited by jennymang; 07-12-2011 at 06:16 PM..
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Best Answer - Posted by funkyc63
Try opening the letter again from your mailbox. Click on the mailbox at the bottom of your dock. Select the correct letter and reopen it. Hopefully this will work for you. It happened to me before and it worked then.
If it doesn't then you will have to call Ganz. 1-866-WEBKINZ
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Old 04-25-2011, 05:48 AM   #2
Make your own LUCK
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Default Re: no kinzpost gift?

Try opening the letter again from your mailbox. Click on the mailbox at the bottom of your dock. Select the correct letter and reopen it. Hopefully this will work for you. It happened to me before and it worked then.
If it doesn't then you will have to call Ganz. 1-866-WEBKINZ

Last edited by funkyc63; 04-25-2011 at 05:51 AM..
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Old 04-25-2011, 05:52 AM   #3
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Default Re: no kinzpost gift?

When this happened to me the actually gift was in my dock. The empty box sat in my dock until I called Ganz and had it removed though.
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Old 04-25-2011, 03:21 PM   #4
Webkinz :)
 
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Default Re: no kinzpost gift?

thx funkyb63! it worked and the gift was removed
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