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Old 06-27-2011, 11:20 PM   #1
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Default Answered: No Kinz Chat Plus or Recess :(

Hey.

I haven't been able to have recess at the Kinzville Academy or go into Kinzchat Plus lately.
Every time I get passed the rules in KC+, the screen turns blue.
And when I try to go to recess, a third of the screen turn up as trees, but the rest blue.
I've tried logging out, too.
Can anyone help me?
DJcandy is offline Female
Best Answer - Posted by kinzmom1924
View Post Originally Posted by DJcandy
Hey.

I haven't been able to have recess at the Kinzville Academy or go into Kinzchat Plus lately.
Every time I get passed the rules in KC+, the screen turns blue.
And when I try to go to recess, a third of the screen turn up as trees, but the rest blue.
I've tried logging out, too.
Can anyone help me?
You might try clearing your cache when you log out and then log back in. You could also try another browser and see if that might help. I don't know what you are using now, but if you are using Firefox, switch to Explorer or Google Chrome and see if that makes any difference. Firefox just came out with an update, and I was trying to avoid using it since it wasn't compatible with some of my plug-ins, but the other day, my internet basically went crazy. I could surf sites, but I couldn't do anything on them once there. So, I updated my Firefox and then restarted it and - voila! Everything was fixed.

There could also be an update with your Adobe Flash player? (Just guessing at possibilities.) If all that fails, I would call Ganz - or have your parents call and see if they could offer some help. They are usually able to help me while I am still on the phone with them with most issues I am having trouble with.

Hope that helps. Good luck!
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Old 06-27-2011, 11:38 PM   #2
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Default Re: No Kinz Chat Plus or Recess :(

View Post Originally Posted by DJcandy
Hey.

I haven't been able to have recess at the Kinzville Academy or go into Kinzchat Plus lately.
Every time I get passed the rules in KC+, the screen turns blue.
And when I try to go to recess, a third of the screen turn up as trees, but the rest blue.
I've tried logging out, too.
Can anyone help me?
You might try clearing your cache when you log out and then log back in. You could also try another browser and see if that might help. I don't know what you are using now, but if you are using Firefox, switch to Explorer or Google Chrome and see if that makes any difference. Firefox just came out with an update, and I was trying to avoid using it since it wasn't compatible with some of my plug-ins, but the other day, my internet basically went crazy. I could surf sites, but I couldn't do anything on them once there. So, I updated my Firefox and then restarted it and - voila! Everything was fixed.

There could also be an update with your Adobe Flash player? (Just guessing at possibilities.) If all that fails, I would call Ganz - or have your parents call and see if they could offer some help. They are usually able to help me while I am still on the phone with them with most issues I am having trouble with.

Hope that helps. Good luck!
kinzmom1924 is offline Female
Old 06-28-2011, 09:32 AM   #3
•// ❣ ѕoх ❣ //•
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Default Re: No Kinz Chat Plus or Recess :(

This seems weird have your tried contacting ganz or clearing your cache like kinzmom1924 said?
luvzfrogs is offline Female
Old 06-28-2011, 02:28 PM   #4
Webkinz :)
 
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Default Re: No Kinz Chat Plus or Recess :(

I would try clearing your cache or switching browers as someone else suggested. If that doesn't work, maybe call Ganz.
tarabella9 is offline Female
Old 06-28-2011, 07:34 PM   #5
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Default Re: No Kinz Chat Plus or Recess :(

This happens to me every now and then and I just use a different browser for awhile and then go back to my primary browser. This usually fixes the problem for me.
catsrfun2 is offline Female
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