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Old 01-15-2010, 08:49 PM   #1
bonsly67
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Default Answered: No item in the blue box

I just adopted my Cocoa Dinosaur, and I did not recieve anything in my bonus box. Here's a picture.
Click the image to open in full size.
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Best Answer - Posted by colliegal
I have had this happen a couple of times, but my gift is always there after I logout and back in again....
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Old 01-15-2010, 10:45 PM   #2
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Default Re: No item in the blue box

Did your gift just not show up? Try contacting GANZ maybe at 1-866-WEBKINZ. I'm sorry that this happened.
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Old 01-15-2010, 10:47 PM   #3
hy not smile!?!
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Default Re: No item in the blue box

OH NO!!!! I am so sorry that happened to you! I have had a few smaller glitches affect my account, but not the blue box! I hope you contact Ganz and get it straightened out!
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Old 01-15-2010, 10:51 PM   #4
bonsly67
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Default Re: No item in the blue box

View Post Originally Posted by lovemywebbies
Did your gift just not show up? Try contacting GANZ maybe at 1-866-WEBKINZ. I'm sorry that this happened.
View Post Originally Posted by poguee_smiles
OH NO!!!! I am so sorry that happened to you! I have had a few smaller glitches affect my account, but not the blue box! I hope you contact Ganz and get it straightened out!
I don't know, I may have recieved it, because I had two Ying Yang Blossoms after I logged out and logged back in, and before I thought I only had one, but I could be wrong.
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Old 01-16-2010, 02:24 PM   #5
as here and is a
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Smile Re: No item in the blue box

View Post Originally Posted by lovemywebbies
Did your gift just not show up? Try contacting GANZ maybe at 1-866-WEBKINZ. I'm sorry that this happened.
I would call them too!!!!
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Old 01-16-2010, 03:24 PM   #6
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Default Re: No item in the blue box

View Post Originally Posted by snowball21800
I would call them too!!!!
I might. I'll decide.
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Old 01-16-2010, 03:26 PM   #7
hut? Lies!
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Default Re: No item in the blue box

View Post Originally Posted by Bonsly67
I might. I'll decide.
I wouldn't. They tend not to be too helpful with this. Account resets are what they offer most...
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Old 01-16-2010, 03:29 PM   #8
bonsly67
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Default Re: No item in the blue box

View Post Originally Posted by Zaixionito
I wouldn't. They tend not to be too helpful with this. Account resets are what they offer most...
Oh, if that's the cast than I won't!
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Old 01-16-2010, 04:04 PM   #9
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Default Re: No item in the blue box

Maybe you should clear your cache?
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Old 01-16-2010, 04:19 PM   #10
e in DwarfWithdrawal
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Default Re: No item in the blue box

Zaixionito-

It is not very often they offer account resets.

Bonsly67 -

I would definitely call, but only M_F 9-5 ET

They can check what you should have gotten & let you know.

If you encounter a bad rep [rare, but it happens], just call back & get someone else.
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