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I wouldn't give it a lot of hope to get the adoption gift. I adopted a turtle about a week ago. I
received the PSI and the kinzcash. During the adoption it told me I had received a Sparkle Plant. The sparkle plant didn't show up in my dock, even when logging in and out. I called Ganz. They were pleasant, but told me they would not replace items, telling me I had signed a User Agreement. If anyone has any more ideas of what I can do to convince them, I would appreciate it.
I am so sorry to hear about you and your son's experience. It is disappointing to even us adults, and must be even harder for the kids when they don't get what is expected. I hope it works out for you guys. Congratulations on the snake. They sure are cute.
If I remember correctly, the same thing happened with the tiger snake. Grrr... snakes!
You will sometimes have issues if you adopt a new pet before the first of the month. This happened to me with the tiger snake. At first I was locked out completely because it wouldn't let the tiger snake be my active pet. I had to adopt another pet to get my active pet to switch. Once in, I could not make the tiger snake my active pet. And I didn't receive any gift, the bio was messed up too. After the first of the month, the programming should be there for you to use your snake. However, you'll need to call Ganz to get the gift items. The good news is that they may let you pick which exclusive you'd like (Hello Green Lava!).
I'm sure Ganz will be able to sort things out next week. Did you see the story on the Pink Googles? That member got the adoption gifts, but the virtual pet is invisible! Sometimes these early releases are glitchy.
Can you grab a picture of the Pet's Special Food in the wShop?
Sorry about not getting a gift, hopefully Ganz will make it right for you. Just curious, does your son play the games on WW? My son is the same age and he plays on Playhouse Disney, PBS and Noggin but I haven't yet let him play on WW. He's already picked out a ton of plushies that he wants though, LOL! Good Luck getting your gift.
I have no idea what the PSI is. We didn't see a picture or find it on the website
---------- garlex mom added 3 Minutes and 54 Seconds later ----------
My 4 year old LOVES to play on WW. He knows how to feed his pet, water the garden, and play several of the games. It has been a nice way for him to have pets without worrying about his asthma and allergies He also like playhouse disney, nick jr., and noggin
---------- garlex mom added 21 Minutes and 40 Seconds later ----------
Here's the food I hope the image uploads
Last edited by garlex mom; 06-01-2008 at 09:23 AM.. Reason: Automerged Doublepost
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