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Old 12-13-2007, 10:54 AM   #1
kathy5cats
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Default Unanswered: No exclusive item!!

I just adopted my penquin, Elvis, and I didn't get an exclusive item. Has this happened to anyone else? What did you do? I got the window for an item, but nothing was there. Do you not get an item sometimes? Thanks for your help.
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Old 12-13-2007, 10:55 AM   #2
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Default Re: No exclusive item!!

call ganx at there support number and they will verify that you recieved nothng and give you a choice of which exclusive you would like
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Old 12-13-2007, 12:05 PM   #3
kathy5cats
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Default Re: No exclusive item!!

How do you get Ganz support number? I have looked all over the webkinz site and can't find it.
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Old 12-13-2007, 03:39 PM   #4
fleurfrance
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Default Re: No exclusive item!!

There's a place for this in Customer Support, I believe. Check there. I'm not sure of the number, but you can email them at support@webkinz.com.
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Old 12-13-2007, 03:46 PM   #5
caseycupcake
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Default Re: No exclusive item!!

Try Contacting GangZZ
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Old 12-13-2007, 03:47 PM   #6
musketeer1994
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Default Re: No exclusive item!!

do what they said
lol
srry to hear that
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