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Old 03-01-2012, 10:32 PM   #11
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Default Re: No Deluxe Gift Box or POM award for adopting the Duck

View Post Originally Posted by meeshelyse
I called and was told because my Deluxe Account is set to automatically renew on the 14th of this month, I wouldn't receive my Deluxe Box or EStore Points until then... Even though I'm still Deluxe in the meantime..?

Anyone else that renews this month and hasn't received their box/points being told this?
View Post Originally Posted by big2gray
When you started your Deluxe Membership in mid March, you were given the March Deluxe Box immediately. Your membership lasts for 12 months, so February was your 12 and last Gift Box. Until your Membership is renewed on the 14, you are still a Deluxe Member, but you have to wait until then to get the loot. My membership expires in late December, and I have to wait until then to get the December Gift Box.

Hope this clears it up for you!
This is what must be happening to me right now except my date is the 31st..way to wait til last minute! lol

Thank you for posting!!
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Old 03-01-2012, 10:40 PM   #12
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Default Re: No Deluxe Gift Box or POM award for adopting the Duck

i didnt get my deluxe gift either...
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Old 03-02-2012, 09:19 AM   #13
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Default Re: No Deluxe Gift Box or POM award for adopting the Duck

View Post Originally Posted by tablecat
No box here either, even though I thought my annual membership expired at the end of the month and then the $2 one would begin. I guess that is not the case...
you don't get a box with the $2 membership.
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Old 03-02-2012, 10:30 AM   #14
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Default Re: No Deluxe Gift Box or POM award for adopting the Duck

View Post Originally Posted by big2gray
When you started your Deluxe Membership in mid March, you were given the March Deluxe Box immediately. Your membership lasts for 12 months, so February was your 12 and last Gift Box. Until your Membership is renewed on the 14, you are still a Deluxe Member, but you have to wait until then to get the loot. My membership expires in late December, and I have to wait until then to get the December Gift Box.

Hope this clears it up for you!
Oooohh, gotcha! Thanks for explaining that to me what a weird way to do things! It's strange how many people seem to be up for renewal this month too, and are just as confused as I was!!
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Old 03-04-2012, 05:57 PM   #15
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Default Re: No Deluxe Gift Box or POM award for adopting the Duck

I'm sorry to hear that! This is a serious problem, You should let ganz know immediatly about this! Here's the link: Contact Us meanwhile, try using a different browser.

Good luck!

p.s. It make take serveral days for Ganz to reply.
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