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Old 09-03-2012, 05:16 PM   #1
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Default Answered: No Deluxe gift?

I logged on to Webkinz on September 1st, and I didn't have my Deluxe gift. I figured that they would send it out the next day, but I never got it. I went on today, still no gift, so I searched through my inventory to see if maybe there was a glitch and the prize went straight to my inventory, but it wasn't there. Is this happening to everybody, or just me?


Thanks!
princessgames is offline Female
Best Answer - Posted by uniquecowgirl
I'm so sorry this is happening! I'm not deluxe, sadly. But other members have received their gifts. Try contacting Ganz through email = webkinzsupport@ganz.com (I do believe that's the right email, if not, please correct me) or you could try calling, but I don't have their phone number. Good luck on it getting fixed!
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Old 09-03-2012, 05:21 PM   #2
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Default Re: No Deluxe gift?

I'm so sorry this is happening! I'm not deluxe, sadly. But other members have received their gifts. Try contacting Ganz through email = webkinzsupport@ganz.com (I do believe that's the right email, if not, please correct me) or you could try calling, but I don't have their phone number. Good luck on it getting fixed!
uniquecowgirl is offline Female
Old 09-03-2012, 05:21 PM   #3
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Default Re: No Deluxe gift?

I received mine, wasn't too impressed. I have had to call before however to get my deluxe box. It is tedious but sometimes necessary. Good luck!
CJMM is offline Female
Old 09-03-2012, 09:44 PM   #4
Voldemort is a
Webkinz :)
 
princessgames's Avatar
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Default Re: No Deluxe gift?

Thanks, guys!
princessgames is offline Female
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