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I have 6 accts. and my daughter's acct. that I take care of most of the time. Since maintenance I can not get on 4 of them, and the 3 I can get on have not recieved their Deluxe boxes. I guess I will have to call to find out what is going on with my accts.
Well, It is the next day and STILL NO BOX? I should NOT have to call Ganz for something I have paid actual money for........My cool deluxe is over in April and bye bye Deluxe. So far they have taken our Gold zone away, The wheels and games are really lame, No new stuff since the beginning.......Except Deluxe Estore.........Cha CHING......and now....... NO gift? Too much!
One thing about WI, it's help me not feel so alone in WW! We did not receive our boxes in 4 of 5 accounts. I gave them a day, thinking maybe it would resolve on it's own. Now, I'm going to use the e-mail suggestion that denimbutterfly posted and hope that will resolve it...I HATE having to call for glitches.
I sent an email on Denimbutterfly's suggestion and I looked this morning, all accounts now have their Deluxe box It works very well and you don't have to talk to anyone. Just provide the names of your accounts, that is all
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