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Old 02-12-2011, 07:39 PM   #1
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Default Unanswered: No Cow for $75 package

I did not see this topic in the threads, but i bought a $75 package and did not get a cow. Does anyone know how you are supposed to get the cow?? I thought a code might be added to my "basket" but no codes anywhere added to my basket.. I looked at the ad and did not see any instructions on getting the cow, it just said when you buy the $75 points bundle, you get a cow. To make it worse, I then went in and bought ANOTHER $75 points bundle and no cow there , either - that time I clicked on the cow ad and it took me to the points place. SO I am in for $150 and no cow with either order. I will use the points eventually, but this is crazy. I sent an email to Customer Service and I will call on Monday but why should i have to go through all that!
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Old 02-12-2011, 07:43 PM   #2
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Default Re: No Cow for $75 package

Have you checked your email? Did you buy it through the store or you WW account? Your account on the website should show your order history and codes are there too...
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Old 02-12-2011, 07:45 PM   #3
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Default Re: No Cow for $75 package

I am so sorry to hear this! I hope you get those codes when you call them. Was there by chance a promo code for the cow? There was one sale that had a promo code, and I forgot to enter it. You should also check your history, incase the codes are there like Jennie said
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Old 02-12-2011, 07:46 PM   #4
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Default Re: No Cow for $75 package

Ok, Mea Culpa, mea culpa- I just checked my email and 45minutes after buying the points package at the Ganz Estore, I got two emails with the codes for the cows - It would have been nice if thay had said something about the emails coming later so I would not feel ripped off. SO sorry to bother everyone
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Old 02-12-2011, 07:47 PM   #5
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Default Re: No Cow for $75 package

I believe they send it to your email, but I think you should make sure to get both cow codes. Someone else said it can take about 24 hours for the codes to come
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Old 02-12-2011, 07:49 PM   #6
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Default Re: No Cow for $75 package

Yep..codes always come in your email or you can hit print codes and they show up right there, no need to actually print.
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