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Old 12-25-2011, 02:07 AM   #1
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Default Unanswered: No Christmas present for my Webkinz

I just logged into my webkinz account and got my final gift from Ms. Birdy. Then I went to my room and there was no Christmas box.
Is anyone else having this problem?
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Old 12-25-2011, 02:18 AM   #2
nevo09
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Default Re: No Christmas present for my Webkinz

I'm not that very strange
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Old 12-25-2011, 10:56 AM   #3
super2mommy
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Default Re: No Christmas present for my Webkinz

I would try clearing your cache, maybe rebooting, and then searching your dock....if you still cant find it, probably on Tuesday, if you are able to call ganz, that would be the day as I think they are closed for boxing day on Monday. If you are under 18, please have your parents call.
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Old 12-25-2011, 02:02 PM   #4
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Default Re: No Christmas present for my Webkinz

I'm so sorry this is happening to you. First check your dock to see if it was there. Sometimes it does not show up as a message, but they put it in your dock without you knowing it. If it's not there, log out, then log back in. If it is STILL not there call Ganz on Tuesday and tell them about this problem. Remember: if you are under 18 years of age, have an adut call for you

Have a wonderful day
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