Rare times in local KT. Place your mouse over times and items for time conversions and info.
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This happened with both me and my two little cousins. I called on their behalf (and mine) this morning, and though it was busy up until near lunchtime, I tried again and again until I finally got through. The lady was very nice and gave the presents with no problem. Good luck to everyone, and hopefully you can contact customer support to sort it out!
i just off the phone with ganz, and i gave them the names of the accounts that did not get the present............. they were very nice and awarded each one. they did ask which gift i had picked as my special one..............so i tried real hard to remember, but if you can't remember you can pick one of them to be awarded. i was glad that i had today off from work. they were very nice and helpful.
the gift may only be virtual............but it was nice enough to call about!!!
Thank you. Just called as well and it was taken care of in two minutes. Perfect!
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