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-   Somebody Help! (http://www.webkinzinsider.com/forum/somebody-help-165/)
-   -   No Christmas Gift (http://www.webkinzinsider.com/forum/somebody-help-165/no-christmas-gift-726776/)

stephsmom9812-25-2011 10:03 AM

No Christmas Gift
I have three accounts. Only one didn't get a Christmas gift. I cleared cache, but nothing :(

cloverpuppy1012-25-2011 10:12 AM

Re: No Christmas Gift
Awes! I'm not sure why? Try logging out, then logging back in again. :)

PoliceProperty12-25-2011 10:14 AM

Re: No Christmas Gift
:( Same here. I have 9 Accounts & My Main Account Didn't Receive the Gift. I also have Cleared my Cache & Switched Browsers. Still No Gift.
Hugs & Merry Christmas!

skellingtonj12-25-2011 10:29 AM

Re: No Christmas Gift
I didn't get mine either. I tried logging in, but it only gave me a green screen so I just closed off the screen and tried logging in again, but when I did there was no sign of a christmas gift to be found:( What should I do? :(

Webberlily12-25-2011 10:52 AM

Re: No Christmas Gift
There are several things that you can do. After clearing your cache, REBOOT your computer! Then check your dock carefully. One of your presents will be the item that you chose when you sat on Santa's lap in the Clubhouse.

Give it time. The gifts may come in later today.

If your gift is still not there, phone Ganz on Tuesday (Monday Boxing Day is a statutory holiday in Canada, at least in Ontario where the Ganz Headquarters are located). Check my siggie for the phone number.

crosses12-25-2011 10:59 AM

Re: No Christmas Gift
I had one account that didn't get their christmas gift also. I was really disappointed in the revolving tree. I expected it to be a lot larger!!!

Angel30312-25-2011 11:17 AM

Re: No Christmas Gift
that happened to me too!!

GemaL12-25-2011 11:27 AM

Re: No Christmas Gift
OOPS! I thought we didn't receive ours either, BUT...the gift you requested of Santa is included in your holiday gift box that's in your dock!

Happy Day, everyone!

kewaldo12-25-2011 02:01 PM

Re: No Christmas Gift
Same thing happened to me. I am hoping it shows up later today. I did complete the peek-a-newz for today before i logged in...wonder if that made a difference.

marnabear12-25-2011 05:32 PM

Re: No Christmas Gift
It is in a Christmas box and should be at the end of gifts. If you did not receive it call Ganz. I would try calling tomorrow because they could be open. Even though their headquarters are in Canada they do have an office in the US.

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