| 07-06-2008, 10:32 PM || #12 |
Join Date: Nov 2007
It has to be a glitch. It should still be awarded. Check your account tomorrow after the 7am EST short maintenance. It should be in the clothes section of your dock.
I only received one charm forest flooring; but I received the tiara with the table and chairs and not when all the charms were unlocked (I unlocked the table and chairs before the flooring). I am sure if you contact Webkinz and tell them that you received 2 floors instead of the tiara, that they will gladly award you your tiara (they may take away one of the floors). I believe the number is 1-866-webkinz. They will be able to look in your account and tell: 1) you should have been awarded the tiara, 2) it is not in your account and 3) you did not Kinzpost it to anyone. Therefore, they should award it to you. If you get a customer service rep who says they can't award it to you, then you should ask to speak to a supervisor. Some of the new customer service reps aren't allowed to give out anything (just their policy for new reps).
---------- SnowCrystal added 11 Minutes and 24 Seconds later ----------
On one of my accounts I have over 500 items in my dock and nothing has ever been deleted and nothing has ever disappeared from the dock. I know I need to clean my dock too, so there is no need to respond and tell me to--I already know. If something has disappeared from your friend's dock: did they put it up in the sell window just to see the value and then remove it? If they did, that is why it disappeared (there is a glitch that happens to some people where the item is actually sold, but you don't know until you log off and back on and you have the extra Kinzcash for the item (when you log back on) and the item is gone, even though you removed it from the sell window).
Originally Posted by boovalicious14
uhmm..... well, for starters why not clear out your dock!!!!!! 147 items??? maybe they deleted it cause you have to many items! thats wat happened to my friends! Try clicking on it too. see if that helps.
Last edited by SnowCrystal; 07-06-2008 at 10:32 PM.. Reason: Automerged Doublepost
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