Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I adopted my lovely skunk Gus today and the bonus gift popped up blank! I checked my dock to see if there were an empty spot.....you know, like I had received something that didn't have graphics yet.......but there weren't any. I logged out and back in and still nothing!
I took a screen capture and e-mailed Ganz from their contact page. please tell me this has happened to others and it will get fixed?!?!?
What # was the Webkinz bc sometimes you cant get them until a certain # of webbies....
This kinda of happened to my moms Koala but instead he didn't get his special present.
My mom logged out and it was back when she logged back in
I'm so sorry this happened. A lot of people do have this happen. The one time I was with my friend and she adopted the pet of the month, and it popped up " Congratulations! You've purchased the pet of the month! You have recieved: 0 kinzcash." She was very angry but there was nothing we could do.
I know quite a few people who have been in the same situation. I would contact Ganz for sure if I were you.
Their number is 1866 Webkinz. While the recorded message is playing, press "0" and you will be taken to a voicemail box. Leave a message and the chances are good they will get back to you. I've used this way before and it has worked well.
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