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Old 06-05-2009, 10:39 AM   #11
4myalika
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Default Re: No Birthday Mail?

Well my mom got a webkinz and when it was her birthday she never got a mail or a token until 6 months later so you could call ganz if you want that or wait for it to be received like after your birthday hope I helped.
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Old 06-05-2009, 10:53 AM   #12
marnabear
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Default Re: No Birthday Mail?

I didn't get mine last year either. I called Ganz and finally got my wish token for my birthday. It took a while because the "token person" was not in when I called and he is the one who had to authorize it.
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Old 06-05-2009, 10:56 AM   #13
oo hoo! I ♥ my
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Default Re: No Birthday Mail?

I would definitely contact Ganz. My b-day was in April and I got my letter, badge, and wish token. If nothing else, try to get the token!
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Old 06-05-2009, 03:38 PM   #14
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Default Re: No Birthday Mail?

yeh i think it has to be a glitch i did get the token but not the badge for the my page i find this odd how about contacting ganz ? may be they did not notace
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Old 06-05-2009, 06:27 PM   #15
I'm a Littlestripe
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Default Re: No Birthday Mail?

I got mine in October. And my sister got hers just in May. I wonder what's wrong. Hmm, about all you can do is call Webkinz Support. 1-866-WEBKINZ or 1-866-932-5469. I hope I helped!!
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