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Old 08-04-2007, 12:23 PM   #1
angelcake11
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Default Unanswered: No acess to my account!

Okay, so ever sience ww got a new layout, it's been having trouble loading on my computer. and Yesterday, I got a Cheekt Monkey. I went home and treied to adopt her, but it wouldn'tm load so I tried again, and again, and again. Finally it would load... but it wouldn't let me adopt it! mrs. Birdy said "YOUR CODE HAS ALREADY BEEN ADOPTED SO NO THIS PET IS NOT YOURS!" but I wanted to start crying and punch the computer screen. So my mom emailed Ganz and this morning I got the email back. It said I had to chenge my password. So i did, and then... GANZ WOULDN'T LET ME IN! I tried all the possobilities my password could be, and nothing! Would it work if I amde a new account? Please help. Thanks!!
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Old 08-04-2007, 12:26 PM   #2
Micah
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Default Re: No acess to my account!

View Post Originally Posted by angelcake11
Okay, so ever sience ww got a new layout, it's been having trouble loading on my computer. and Yesterday, I got a Cheekt Monkey. I went home and treied to adopt her, but it wouldn'tm load so I tried again, and again, and again. Finally it would load... but it wouldn't let me adopt it! mrs. Birdy said "YOUR CODE HAS ALREADY BEEN ADOPTED SO NO THIS PET IS NOT YOURS!" but I wanted to start crying and punch the computer screen. So my mom emailed Ganz and this morning I got the email back. It said I had to chenge my password. So i did, and then... GANZ WOULDN'T LET ME IN! I tried all the possobilities my password could be, and nothing! Would it work if I amde a new account? Please help. Thanks!!
-angelcake11
Um contact them again!
Old 08-04-2007, 12:29 PM   #3
angelcake11
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Default Re: No acess to my account!

Um I already did!
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Old 08-04-2007, 12:48 PM   #4
Micah
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Default Re: No acess to my account!

View Post Originally Posted by angelcake11
Um I already did!
Oh.............
Old 08-04-2007, 01:27 PM   #5
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Default Re: No acess to my account!

Well, if you made a new account, it might still say it was used, and also you'd wind up with the cheeky monkey on its own account and in its own house.

Have you heard back from Ganz again? I know it's a pain to wait, but I think it might be something only they can fix.
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Old 08-05-2007, 01:19 PM   #6
bubblegum550678
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Default Re: No acess to my account!

Yeah... thats a good idea! try it
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