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Old 02-23-2010, 12:06 PM   #1
chinapro2000
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Exclamation Unanswered: No access to log in screen!!!

I have no access to the webkinz log in screen! Whenever I type it in to the address box, it takes forever to load! But it DOESN'T EVEN LOAD! It goes to a Dell Search Page and says that they couldn't find www.webkinz.com. It's really weird. I made sure numerous times that I was typing it in correctly, and I was, but still, it wouldn't allow me on. Is there some virus blocking it? Or is Ganz closing Webkinz for a time to fix a feature? Have any ideas? Has this happened to you or is it happening to you? I am really upset about it.
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Old 02-23-2010, 04:07 PM   #2
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Default Re: No access to log in screen!!!

Try clearing your cache, or a different browser.
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Old 02-23-2010, 04:08 PM   #3
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Default Re: No access to log in screen!!!

Try this: http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=0

Thats the direct log in page link
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Old 02-23-2010, 05:16 PM   #4
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Default Re: No access to log in screen!!!

Try clearing your browser's cache. What browser do you go on? I use Mozilla Firefox. If it doesn't work try a different browser. Also here is a direct log in link:
1) http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=0
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Old 02-23-2010, 06:14 PM   #5
mountainfairy
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Default Re: No access to log in screen!!!

Malware can cause this Dell Search page redirect for sure. You may also need to update your Java. You'll probably need to find someone who can look at your computer directly. Once you are certain that your computer is free of adware/malware/ and you have cleared your cache and updated all that needs updating and, finally, restart your computer, I strongly recommend that you use Firefox in the future so as to be less likely to encounter these problems.

I suppose one last simple solution may be to check your internet connection. Are you able to load other sites?

I'm really not all the computer savvy myself, so I definitely feel your pain. When my computer "breaks" I have to wait until my husband gets home to fix it
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Old 02-23-2010, 06:19 PM   #6
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Default Re: No access to log in screen!!!

hmm i would say clear your cache but this isn't happening on my laptop or computer maybe you need a new laptop or computer good luck
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Old 02-23-2010, 10:12 PM   #7
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Default Re: No access to log in screen!!!

I was having very similar issues about two nights ago. Could not get anything to work with the www.webkinz.com site. I tried everything under the sun, and could not get it to work at all.
However, the next morning the problem was resolved on it's own. I think sometimes the specific ISP we use can have maintenance or issues of their own, and this affects the ability to get the webkinz site to load correctly. You might want to shoot a query off to your internet provider if this doesn't correct itself for you by morning. They might be able to help you figure out what the cause is.

Best of luck to you
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Old 02-23-2010, 10:16 PM   #8
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Default Re: No access to log in screen!!!

Try going straight to this link:
http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=1

That should take you to the login screen. If that doesn't work, contact ganz customer support.
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