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Old 12-25-2009, 07:29 PM   #1
So happy to be a
Webkinz :)
 
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Default Unanswered: No 3000 estore points

i own a deluxe acount and went on to get the point codes only to find no codes! i was really upset because i want to use them! i checked email and webkinz mail but no codes! please help!

- a estore pointless cottoncandy567
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Old 12-25-2009, 07:32 PM   #2
☮Crazy4Love☮
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Default Re: No 3000 estore points

try clearing your cache, or tuning your computer off then turn it on again, or refresh webkinz
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Old 12-25-2009, 07:38 PM   #3
So happy to be a
Webkinz :)
 
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Default Re: No 3000 estore points

will the message be in y email or webkinz inbox?
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Old 12-25-2009, 07:43 PM   #4
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Default Re: No 3000 estore points

I haven't gotten mine either! I was going to get my friend a gift with the code, but I can't without it. I sent an E-Mail to Ganz, but still nothing. I hope we get our codes soon, though.

The code will be in your E Mail inbox. ( or so I've been told)
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Old 12-25-2009, 07:51 PM   #5
So happy to be a
Webkinz :)
 
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cottoncandy567 is a name known to allcottoncandy567 is a name known to allcottoncandy567 is a name known to all

Default Re: No 3000 estore points

View Post Originally Posted by az4663
I haven't gotten mine either! I was going to get my friend a gift with the code, but I can't without it. I sent an E-Mail to Ganz, but still nothing. I hope we get our codes soon, though.

The code will be in your E Mail inbox. ( or so I've been told)
at least i am not alone! i wanted the snowman suit but without those points it is a no go! tell me if you get yours ok?
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Old 12-26-2009, 02:33 PM   #6
Theatre910
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Default Re: No 3000 estore points

There was a front page story on this - they had a glitch.

Just call the e-store [you can be transferred by customer service 1 866 web-kinz]

They will verify & send it right out. I called Wednesday; rec'd no problem.

You get e-mail with a code you enter at the shop.
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Old 12-26-2009, 02:35 PM   #7
~2 Days Til ~ Disney
Banned
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Default Re: No 3000 estore points

You may need to call them on Monday. I called them & they sent me a new email because my first one was blank !!
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Old 12-26-2009, 02:40 PM   #8
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Default Re: No 3000 estore points

Go to the estore, and press contact us. Tell them you haven't recieved your free 3000 points, I did that and they sent the code to my email.
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Old 12-26-2009, 02:46 PM   #9
Webkinz :)
 
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Default Re: No 3000 estore points

I got the email from ganz, but it was blank- no code! Thanks for the info about going to the estore and contacting them that way. I am going to try right now.........
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Old 12-26-2009, 02:48 PM   #10
horan's bed
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Default Re: No 3000 estore points

You should call them and send them an email, I'm sorry this is happening to you. Good luck with getting your codes, this is probably some glitch.
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