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Old 07-15-2008, 10:50 AM   #11
shadow hegdehog is a
Webkinz :)
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Default Re: Nightly Ganz Maintenance?

mine always closes at 2:00 am too. every night. but i am usually asleep anyways
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Old 07-15-2008, 11:55 AM   #12
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Default Re: Nightly Ganz Maintenance?

I am new to webkinzs and the past week I haven't been able to log on at all, because when I do it keeps saying webkinzs is down for maitenance thanks for your patiences. Could someone please tell me how to get back on the webkinzs. I have read that there is a new star game but haven't seen it, My garden is probably dead by now, and my webkinzs are probably starved to death. Somebody please advise me what I can do!! Thanks!
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Old 07-15-2008, 02:37 PM   #13
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Default Re: Nightly Ganz Maintenance?

well, first, your webkinz won't starve. I've gone weeks without logging in, and they just stay dormant. They get really hungry when you're logged in and playing games. Your garden though, is probably a gonner. more than a couple days without raking (watering is a waste of time, BTW - totally useless. you don't need to water) and the weeds take over.

depending on which server your account is housed on, you could be having maintenance issues. they seem to be on a "rolling" basis. Try clearing your internet cache. If that doesn't work, you can email Ganz. It is unusual to not be able to log in at all for days on end.

The star game is located in the charm forest, not in the arcade.

Hope this answered your questions!

---------- arwynbug added 5 Minutes and 43 Seconds later ----------

By the way, a huge THANK YOU to everyone who posted the advice about setting up a Japanese time zone account. I have done so. I have one lonely little :pg: named Giggle, and she's all by herself, with no friends all the way over in Japan. And I don't know that she can wrap her little beak around "konichiwa". So if anyone would like to be friends with my lonely Giggle, please add her as a friend! username arwynsmom

Last edited by arwynbug; 07-15-2008 at 02:37 PM.. Reason: Automerged Doublepost
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Old 07-15-2008, 08:02 PM   #14
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Default Re: Nightly Ganz Maintenance?

jody670 - I had the same problem for awhile. I have a Mac and so I have the internet browser Safari. Safari has a reset button, and that is how I got Webkinz to work again. If your browser doesn't have a reset button, do this: Empty your browser's cache and cookies, then close your browser completely. Try restarting your computer, then relaunch your browser. That should clear up the problem. Remember to "FIND YOUR COUNTRY" on the login page to avoid the dreaded XXXX's in Webkinz world (make sure to select your language). If the login page is still having problems for you, then try to log in on the Customer Support page or at the bottom of the page, where it says "Log In." I hope it works for you!
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