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Old 07-15-2008, 01:31 AM   #1
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Question Unanswered: Nightly Ganz Maintenance?

I'm nocturnal. So I usually do my Webkinz stuff in the dead of night. However, For the last week or so, like clockwork, Webkinz shuts down at 2am EST, sometimes until 3am, sometimes until 5am. Is this going to go on indefinitely? Does it happen in every time zone? Any clue what they are doing?

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Old 07-15-2008, 01:55 AM   #2
biggermomma
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Default Re: Nightly Ganz Maintenance?

Maintenance occurs every night ... as far as my experience goes (since Fall 2007) it has occurred at the time you stated (1 a.m. CST - my zone - or 2 a.m. EST). Duration varies from one hour to two or three - again in my experience. This has been the norm.

Tonight (aka early morn July 15) it shut down right at 2 a.m. EST. Sometimes it will go five minutes beyond there, but my experience has been WW shuts down (with rare exceptions) approx. the same time every night.

What has been your experience/expectation? It would be great if WW were open round-the-clock. When WW closes is when I head to WI!

Last edited by biggermomma; 07-15-2008 at 01:56 AM.. Reason: correction
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Old 07-15-2008, 01:59 AM   #3
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Default Re: Nightly Ganz Maintenance?

I'm in Eastern Time Zone. They are down like clock work at 2:00a.m. and usually back up around 3:30a.m.
Sometimes a bit longer.
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Old 07-15-2008, 02:04 AM   #4
dusangpyong
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Default Re: Nightly Ganz Maintenance?

That is why I have two WW accounts. I have an Asian account that is up during the US maintenance.

Last edited by dusangpyong; 07-15-2008 at 02:23 AM..
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Old 07-15-2008, 02:16 AM   #5
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Default Re: Nightly Ganz Maintenance?

Thats what I do, come here when ww is down. Can we have an Asian account here and if so how do you get it?
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Old 07-15-2008, 02:26 AM   #6
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Default Re: Nightly Ganz Maintenance?

Same thing to me...I contacted ganz about my problem and no luck..I always am up late at night or early early in the morning..But getting a diffirent time zone account is a great idea, but I love the one account I have and could not think about starting over
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Old 07-15-2008, 06:49 AM   #7
legalcat
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Default Re: Nightly Ganz Maintenance?

In order to have an account in the asian time zone you need to open up a brand new account and choose Japan as your location when you are signing up...

If you are nocturnal an account in either the asian or european time zone would be perfect for you.... the maintenance on the asian account is at 10 am regular Kinz time (when it is 2 am on the asian account)
Old 07-15-2008, 07:33 AM   #8
mitchem0829
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Default Re: Nightly Ganz Maintenance?

Anytime I have tried to get on starting at 2am, it is closed for maintenance. I am pretty sure this occurs every day at this time.
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Old 07-15-2008, 09:36 AM   #9
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Default Re: Nightly Ganz Maintenance?

WOW. Thanks to everyone for their responses! I am definitely going to set up an Asian account for myself. Is everything still in English? I can actually see multiple benefits to having dual accounts - as Asian accounts and US accounts often get different rare items or have their rare items at a different time, I'd be able to gift things to myself - one account to the other.

<rubs hands together gleefully>

Oh this could be fun.
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Old 07-15-2008, 09:48 AM   #10
dusangpyong
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Default Re: Nightly Ganz Maintenance?

Yes, everything is still in English with the Asian account, so no worries there. I used a trading card freebie pet to start my Asian account and have really enjoyed it. Different rares, extra gift packages, and playing during US maintenance are the main benefits for me.
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