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Old 03-21-2009, 07:50 AM   #1
Lil Kinz
kathie816 is an unknown quantity at this point

Red face Unanswered: Newbie :) Hi and can someone answer a quick question?

Hi, I have been lurking on this website for a couple of months. I seems to have so much great information in it I decided to join. So "HI" to everyone.

My question. It seems that everytime, over the past few days since the 18th, the website states "Currently Unavailable". Doesn't matter what time of day. I have checked several times per day. I am on EST in the USA. In looking through this forum and other blog sites I don't see much posted about it. Also on the webkinz news it keeps stating times for dunking the zingos and today its Pop and win Balloon Dartz. I can't get on. Normally when this happens you see bloggers all over complaining. Yesterday I checked several times through out the day up until 11:00pm and couldn't get on all day. Today I tried getting on at 8:00am and now 8:48am still down. Did any of you have this problem yesterday and are experiencing it today as well? Thanks so much
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Old 03-21-2009, 07:53 AM   #2
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Default Re: Newbie :) Hi and can someone answer a quick question?

Sorry, I can't be of much help, but this doesn't usually happen to me. A few weeks ago, a lot of members were getting this message. The only thing I can tell you, is to clear your cache, and maybe switch browsers to Mozzila Firefox. This certainly helps me.
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Old 03-21-2009, 07:53 AM   #3
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Default Re: Newbie :) Hi and can someone answer a quick question?

yes i had that problem too!!day before yesterday!!and im in the eastern time zone too!!
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Old 03-21-2009, 10:37 AM   #4
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Default Re: Newbie :) Hi and can someone answer a quick question?

Im sorry but i have never gotten that error message, im not in the eastern zone though.
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Old 03-21-2009, 10:39 AM   #5
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Default Re: Newbie :) Hi and can someone answer a quick question?

Try refreshing that page.... that should give you the log in screen back
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Old 03-21-2009, 10:42 AM   #6
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Default Re: Newbie :) Hi and can someone answer a quick question?

Try restarting your computer. It's happened to me a couple times but only like twice and when I restarted it worked or even just wait like 5-10 min.
Hope I could help.
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Old 03-21-2009, 10:42 AM   #7
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Default Re: Newbie :) Hi and can someone answer a quick question?

I havent had that problem. I hope its fixed for you soon.
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Old 03-21-2009, 10:59 AM   #8
marnabear
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Default Re: Newbie :) Hi and can someone answer a quick question?

Welcome, Kathie. I hope someone will be able to help you. I haven't had that problem recently. Did you try clearing your cache? Sometimes that helps. Also what browser are you using? I've had much better luck since I switched to Firefox.
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Old 03-21-2009, 11:08 AM   #9
jml123456789
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Default Re: Newbie :) Hi and can someone answer a quick question?

Hello and welcome to WI. I don't know what is wrong, for it has not hapened to me. I would try what everyone above has said. If that doesn't work, you could call or e-mail GANz.
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Old 03-21-2009, 12:10 PM   #10
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Default Re: Newbie :) Hi and can someone answer a quick question?

Hi Kathie, Welcome to WI. I am in the Eastern time zone also and ocassionally have the same poblem. I have tried clearing my computer one thing at a time to see what clears it up. When I clear my temp internet files it starts working again great. I was hoping to not have to clear that one since it takes thing a little longer to load everything and you ned to reenter all your passwords the first time you go back but I just do it immediatly now and it clears the problem right up.
Hope it works for you too.
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