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Old 02-05-2010, 02:19 PM   #1
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Default Unanswered: New theme not showing on Internet Explorer

Does any one have any suggestions on how I can get new theme and new items in the wish factory to show up in Internet Explorer. They show up fine on Firefox just fine.
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Old 02-05-2010, 02:44 PM   #2
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Default Re: New theme not showing on Internet Explorer

Have you cleared your cashe? I always have to do that after a big update to get the new stuff to show.

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Old 02-05-2010, 02:57 PM   #3
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Default Re: New theme not showing on Internet Explorer

I have internet explorer and I can't get the new theme either. I cleared my temp files out.
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Old 02-05-2010, 03:03 PM   #4
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Default Re: New theme not showing on Internet Explorer

I have internet explorer and cleared my cache many times and can't get the new theme.
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Old 02-05-2010, 03:06 PM   #5
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Default Re: New theme not showing on Internet Explorer

Did the theme show up when you deleted your temp files? My account was unaffected when I cleared my cashe and also when I tried pressing f5.
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Old 02-05-2010, 03:08 PM   #6
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Default Re: New theme not showing on Internet Explorer

With the last major change they had (a few months ago-can't remember which one it was now) I had the SAME problem..No matter WHAT I did, I couldn't get it to work with Internet Explorer...I finally gave in and went to Fire Fox (something I had vowed to never do just because of Webkinz)...

Everything was just as it should be after switching to Fire Fox, and I've never had a problem since...

Good luck! I know how agrivating it is! You have my sympathy!
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Old 02-05-2010, 03:15 PM   #7
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Default Re: New theme not showing on Internet Explorer

In Internet Explorer, under Tools, there are two places to clear your cache: 1.Delete Browsing History and 2.Internet Options, General, Browsing History. I was using the second option routinely and tried using the first Delete Browsing History. At the top is the option to Preserve Favorites website data. Try unchecking that option and clearing the cache. You can always go back and re-check it later. This worked for me this morning
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Old 02-05-2010, 03:16 PM   #8
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Default Re: New theme not showing on Internet Explorer

View Post Originally Posted by jemkinz
I have internet explorer and cleared my cache many times and can't get the new theme.
I too have internet explorer and was having the same problem. I'v had to do this once and a while

1. I clear my cache
2. Then I deleat all old conections of webkinz ie... short cuts and favourites that I may have saved on my system.
3. I turn off the computer and restart.
4. I go to internet explorer and type in htpp://www.webkinz.com to set up a new conection.

I had to do this to day and it worked for me and I hope it will work for you too.
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Old 02-06-2010, 09:22 AM   #9
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Default Re: New theme not showing on Internet Explorer

Number 7 post worked for me, thank you so much.
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