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Old 08-07-2009, 09:57 AM   #1
kittyapplesauce
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Default Unanswered: New outdoor items NOT in my dock

HI - I bought 6 new outdoor items yesterday afternoon. I logged in today to put them in my treetop room and they are NOT there. My kinzcash is gone, but the items are not in my dock. Has anyone else experienced this ?

Thanks.:goo:
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Old 08-07-2009, 10:30 AM   #2
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Default Re: New outdoor items NOT in my dock

Did you unload your storage? Once I didn't know that I hadn't unloaded it and bought 6 dump trucks . It could be a glitch or someone else may have gone on.
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Old 08-07-2009, 10:37 AM   #3
kittyapplesauce
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Default Re: New outdoor items NOT in my dock

Yes, thanks, I did unload my storage. I logged out and in again and that didn't make a difference.
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Old 08-07-2009, 10:39 AM   #4
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Default Re: New outdoor items NOT in my dock

Did you clear your cache? That might help
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Old 08-07-2009, 10:40 AM   #5
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Default Re: New outdoor items NOT in my dock

Here is a guide on how to do it: http://www.webkinzinsider.com/forum/...-after-534444/ Good luck!
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Old 08-07-2009, 01:36 PM   #6
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Default Re: New outdoor items NOT in my dock

I would clear your cache, like Dot Jr. said. This woul be good to do just so the computer could recognize this since it's part of a new update. If this doesn't work then just contact GANZ. They should be able to get you your items back. I would also check around you house in case you accidentally put them somewhere. Also, if anyone else knows your password, then ask them. If they do have them then change your password right away. Well I hope I could help and I hope you get your items back!
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