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Old 05-01-2009, 06:16 PM   #1
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Question Unanswered: NEW mocha room theme~ glitch!!

ok well webkinz has always had some of my stuff stuck in rooms.... my blue lava is stuck currently for months
but have any of you bought the new wshop theme'?!!?
i bought the lamp and put it down, its stuck!!!!
my best friend bought it and put it in her room and its also stuck!!!
anyone else have this problem?
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Old 05-01-2009, 06:20 PM   #2
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Default Re: NEW mocha room theme~ glitch!!

yes it has happened to me on the two accounts i put these rooms in. one of them thank goodness is where i wanted it to be but on the other account i had to "work" around the lamps maybe they will fix it soon if not i will be sending the i have an item stcuk in my room letter you can access through customer service
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Old 05-01-2009, 06:25 PM   #3
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Default Re: NEW mocha room theme~ glitch!!

Yup, it happened to me and in my favorite room, too!
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Old 05-01-2009, 06:28 PM   #4
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Default Re: NEW mocha room theme~ glitch!!

I haven't bought it yet, so I wouldn't know. I suggest contacting Justin and telling him there is a glitch
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Old 05-01-2009, 06:28 PM   #5
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Default Re: NEW mocha room theme~ glitch!!

i bought most of the theme but i only have 17 kinz cash left now......"/
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Old 05-01-2009, 07:27 PM   #6
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Default Re: NEW mocha room theme~ glitch!!

I bought it too and I haven't logged on webkinz yet.
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Old 05-01-2009, 07:35 PM   #7
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Default Re: NEW mocha room theme~ glitch!!

Too bad you did not read the posts about this the first day that theme came out. Everyone had that problem and I decided to wait a while before I buy the lamp
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Old 05-01-2009, 11:53 PM   #8
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Default Re: NEW mocha room theme~ glitch!!

I Got Two Lamps Stuck, Same Room..
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Old 05-02-2009, 12:10 AM   #9
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Default Re: NEW mocha room theme~ glitch!!

You guys should try contacting ganz.

Go to www.webkinz.com

Click on Costumer service, scroll down a ways.

Then click on "I have something stuck!" and then a new page should pop up.

Then click on "I have an item stuck in room" Enter the information.

My Screwy lamp was also stuck for a good few months and after about two or three days they fixed my problem and my lamp showed up in my dock again! yay hope i helped
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Old 05-02-2009, 09:14 AM   #10
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Default Re: NEW mocha room theme~ glitch!!

i had stuff stuck in my room before. email ganz or call them and tell them your username, the room it's stuck in and the item that's stuck in your room and they'll get it out. That's what i always did.
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