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I just got a new laptop and the right side of the webkinz screen is covered by ads for me AND the bottom is cut off. I read on Customer Service where it says to adjust the resolution, but all that did was stretch the picture I was already seeing, it didn't help at all.
Try the link cheesy1 gave you if its a netbook, 10 inch screen or less. Also if its firefox try holding control and plus sign once. It fixed it for me on my laptop. I called customer service and thats what they suggested.
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