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Old 02-13-2012, 06:55 AM   #1
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Default Answered: new laptop can't see all of screen

I just got a new laptop and the right side of the webkinz screen is covered by ads for me AND the bottom is cut off. I read on Customer Service where it says to adjust the resolution, but all that did was stretch the picture I was already seeing, it didn't help at all.

Help! Has anyone been through this ? Any advice?

Thanks!
kinzhugger is offline Female
Best Answer - Posted by Cheesy1
Maybe give this link a try?

Welcome to Webkinz

It's a direct link to the log in page

This may help you as well:
http://www.webkinzinsider.com/wiki/H...with_a_Netbook
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Old 02-13-2012, 07:39 AM   #2
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Default Re: new laptop can't see all of screen

sometimes the restore up or down button works....
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Old 02-13-2012, 09:12 AM   #3
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Default Re: new laptop can't see all of screen

Maybe give this link a try?

Welcome to Webkinz

It's a direct link to the log in page

This may help you as well:
http://www.webkinzinsider.com/wiki/H...with_a_Netbook

Last edited by Cheesy1; 02-13-2012 at 09:19 AM..
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Old 02-13-2012, 09:27 AM   #4
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Default Re: new laptop can't see all of screen

This happens to me as well on my mom's laptop. I would try Cheesy's suggestion. ^
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Old 02-13-2012, 11:50 AM   #5
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Default Re: new laptop can't see all of screen

Try the link cheesy1 gave you if its a netbook, 10 inch screen or less. Also if its firefox try holding control and plus sign once. It fixed it for me on my laptop. I called customer service and thats what they suggested.
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