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Old 01-08-2010, 04:39 PM   #1
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Default Answered: New kids theme

i still have all the christmas items in the wshop and none of the new kids theme items anyone know why?
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Best Answer - Posted by suzee
You have to clear your cache before you will see the NEW Kid's Theme. It happened to me too.
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Old 01-08-2010, 04:42 PM   #2
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Default Re: New kids theme

Hmm;; thats interesting. This mostly happens because you

A: Need to clear your cache (this causes a lot of problems when you don't.. here's the link on how to clear it)
-->http://www.webkinzinsider.com/forum/...-cache-534364/

B: You need to restart Webkinz or your computer. Have you tried purchasing the items?

C: Is your webkinz in a different time zone than you?
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Old 01-08-2010, 05:11 PM   #3
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Default Re: New kids theme

Like Aeroroxx said above, you will have to clear your cache.
http://www.webkinzinsider.com/forum/...-after-534444/
When you finish doing this, the new items should appear in the WShop. After Webkinz updates, it isn't rare that you would have to clear your cache.

Last edited by Seahorse; 01-08-2010 at 05:43 PM.. Reason: Changing some words around
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Old 01-08-2010, 05:33 PM   #4
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Default Re: New kids theme

If you try purchasing them, the system will not allow you to do so. It will tell you that you have items in your cart which are retired, and that you have not been charged for those items.
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Old 01-08-2010, 05:53 PM   #5
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Default Re: New kids theme

hey everyone i just bought one of the retired items and it let me buy it (gumball machine) my webkinz is in the same time zone as me also

oh and i just cleared my chache testing to see if it worked

didn't work (clearing cache)

Last edited by kitkat97106; 01-08-2010 at 05:52 PM..
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Old 01-08-2010, 05:54 PM   #6
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Default Re: New kids theme

I'm also able to buy the old kid's theme from the wShop. I've cleared my cache twice as per the instructions in the Wiki and restarted my computer in between tries. Using a different computer took away the old theme though and let me see the new one.
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Old 01-08-2010, 05:57 PM   #7
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Default Re: New kids theme

View Post Originally Posted by kitkat97106
hey everyone i just bought one of the retired items and it let me buy it (gumball machine) my webkinz is in the same time zone as me also

oh and i just cleared my chache testing to see if it worked

didn't work (clearing cache)
Being able to buy the gumball machine MAY just mean that it's still in the programming because it's intended to become Curio Shop Only. Hard to say at this point.
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Old 01-08-2010, 05:59 PM   #8
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Default Re: New kids theme

THe gumball machine is a CSO, it has been confirmed
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Old 01-08-2010, 06:02 PM   #9
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Default Re: New kids theme

There you have it, then -- try purchasing a Christmas item and I bet you won't be able to.
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Old 01-08-2010, 06:14 PM   #10
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Default Re: New kids theme

Something is up. I'm in the same boat and have the same thing - still have the Christmas - but it won't let me purchase them and still have the old kid theme items even after clearing cache, restarting computer, etc. I even have a brand new computer which is working wonderfully otherwise - so I know it's just a glitch.

Don't worry Ganz will eventually catch up and you'll get the new kid theme. I figure it will get all worked out shortly. They always do. I have just learned to be patient otherwise glitches will drive you crazy.
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