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Old 06-12-2009, 10:45 AM   #11
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Default Re: Never got my birthday card!

my sons birthday was a few days ago.... the 2 accounts that should have gotten the card and token did not... he did get the My Page Birthday widget... but no token and no card were sent.
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Old 06-12-2009, 10:52 AM   #12
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Default Re: Never got my birthday card!

I have heard of this happening before...I would wait until later today. If it is not there by then, call Ganz.
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Old 06-12-2009, 10:53 AM   #13
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Default Re: Never got my birthday card!

My birthday was June 4 and I didn't get one either. There is currently a glitch with the wish token system. Anyone with a birthday or anniversary of Dec. 31 has been getting a card and wish token every single day since about June 2, while no one else is getting them. My mother's birthday is Dec. 31 and she's gotten 14 tokens in the last 10 days.
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Old 06-12-2009, 11:13 AM   #14
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Default Re: Never got my birthday card!

Call Ganz. Lots of people write their complaints on here but don't call Ganz so the problem is never fixed. I got both the badge and the wish token on my birthday. You should too.
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Old 06-12-2009, 12:30 PM   #15
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Default Re: Never got my birthday card!

View Post Originally Posted by Bishsticks
My birthday was June 4 and I didn't get one either. There is currently a glitch with the wish token system. Anyone with a birthday or anniversary of Dec. 31 has been getting a card and wish token every single day since about June 2, while no one else is getting them. My mother's birthday is Dec. 31 and she's gotten 14 tokens in the last 10 days.
LOL! What a crazy glitch but it's a good deal if your birthday is December 31st! 14 Tokens in 10 days?!! I guess everyday is like a New Year's Eve Party for your Mom.
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Old 06-12-2009, 02:03 PM   #16
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Default Re: Never got my birthday card!

View Post Originally Posted by Cloud One
Call Ganz. Lots of people write their complaints on here but don't call Ganz so the problem is never fixed. I got both the badge and the wish token on my birthday. You should too.
I've never called Ganz before, but I did today about the token. They were so nice! My call was answered right away. I was only on the phone about a minute and when I hung up I had a wish token in my dock! So easy! Call if you haven't gotten your today. And Happy Birthday to everyone!!
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Old 06-12-2009, 02:07 PM   #17
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Default Re: Never got my birthday card!

Congratulations! And Happy Birthday
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Old 06-12-2009, 02:13 PM   #18
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Default Re: Never got my birthday card!

My birthday was on Wednesday and I did not get my Wish tokens either. I called Ganz today and they were super nice and awarded tokens to all my accts immediately. ... so just give them a call.. The CSR said that they are having a lot of problems with the B-day Tokens!
Ganz : 1-866-932-5469
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Old 06-12-2009, 02:46 PM   #19
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Default Re: Never got my birthday card!

View Post Originally Posted by JINGLES139
My birthday was Wed. and all I got was the B'day badge also. They sent me an e-mail saying Happy Birthday from Ganz. I know I got a Wish Token last year.
I called Ganz ( 1-866-932-5469 ) and they gave me my Wish Token that I should have gotten on my B'day, 2 days ago. I also gave them my granddaughter info, her B'day was last week and they gave her 1 also.
If you don't get a token on your B'day........ call Ganz!!
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Old 06-12-2009, 03:01 PM   #20
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Default Re: Never got my birthday card!

Congratulations everyone!

ALWAYS call Ganz if they did not give you something you're entitled to.
(That includes Recess! )
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